Customer Service Sales
Resume:
COVER LETTER
My interest in any company is to be able to grow with that company as a professional. I have experience
in many diverse fields, but most recent retail. I have worked for Pacific Bell, AT&T, the IRS, the School
District of Grandview Missouri, and the Kansas City School District, in Beauty and Barber Shops, Call
Centers taking both inbound and outbound calls. I have worked as an Executive Secretary for a major
Department Store, Unit Secretary in a Hospital, Telecommunications as well as other Industries, and I
owned and operated my very own Personnel Service. My Educational background include my
graduating from UCB School of Cosmetology in Los Angeles California, graduating from the University
of Phoenix obtaining my Associates of Arts Degree in Business September 2011, and enrolled myself into
the Bachelor’s program for Business Management.
I consider myself to be very dependable, hardworking, trusting, and willing to learn in any Industry that I
should become employed into.
References available upon request
MAGGIE HELEN BROWN
3675 S. RAINBOW BLVD. 107-118
LAS VEGAS, NEVADA 89103
EMAIL: ************@*****.***
OBJECTIVE: To return to the work force in Administrative/Customer Service Industries.
SUMMARY OF SKILLS: Customer service, management, data entry, bookkeeping, answer
phones, computer entry, cash handling and credit card purchases, clerical operations, mailroom
clerk, and emails. Proficient in Microsoft word, excel, and power point, merchandising, inventory,
tax preparation, business law, communications, accounting and contracting.
WORK EXPERIENCE:
2-2010/11-2011 Walgreens/Head Cashier/Hallmark Cards Las Vegas, NV
• Rang customer purchases, phone system, inventory, customer service
• Merchandise set-up, cash and credit handling, seasonal set-up
• Customer relations and handle greeting card department
• Green dot certified, company tutorial in MS word and safety
10-2009/10-2009 People Helping People Personnel Services/Receptionist Las Vegas, NV
• Answer phones, route calls, greet visitors, file, fax, e-mails
• Switchboard operations, schedule meetings and conferences, validate parking
• Coordinate mail flow, take employment applications, bookkeeping, and clerical
duties
6-2007/10-2009 RGIS/Inventory Specialist/Part-time Las Vegas, NV
• Traveled to stores such as K-Mart, Target, Food 4 Less and the like
• Conducted entire store inventory including stockrooms
• Used electronic device to count merchandise and store volume of sales
4-2005/5-2008 American Greetings/Merchandiser/Part-time Las Vegas, NV
• Serviced stores like K-Mart, Food 4 Less, Albertsons, Toys-R-US and Wal-Mart
• Worked in their greeting card departments conducting inventory
• Customer service, seasonal set-up, and ordering of supplies
• Counted out old inventory to depose of, and used an electric device to record all
inventory, sales of seasonal products coming in and leaving the stores
6-2002/3-2005 Veterans Affairs/Patient Services Contracted North Hills CA
• Obtain patient information from established and new patients
• Enter patient information into the practice management system
• Identify payer’s source, verify insurance eligibility, financial status and assign correct
pay type
• Assist patients with paperwork, pre-screen medical records
• Print schedules for upcoming appointments
• Update demographics, and consent form
• Make notations in the electronic health record and practice management systems,
customer service and answer phones
Contact this candidate