Customer Service Manager
Resume:
Rebecca L. Horton
*** ******** ****** *********, ** 24605 276-***-**** ***************@*****.***
November 19, 2014
Hiring Manager
Dear to whom this may concern:
I seek for an opportunity at your facility and send this letter of application in response to
your recent position posting. I am very enthusiastic; as I know I have the qualifications,
work ethic, and characteristics that you require.
With both education and work experience, I am able to assist in customer service, patient
care, and patient account services. I have been given the opportunity by supervisors to
take on more responsibility as a reward for my exceptional work. My experience has been
specifically in a restaurant, hospital, chiropractic office, and tax preparation office.
Currently, I can offer my skills to any aspect that you need a specialist for.
This said, if your position has call for this experience and talent, I can offer my
qualifications. Lastly, as a professional, I am a highly well-versed individual in computer
programs and functions, office procedures, and general customer service administration. In
addition, I take great pride in my customer/patient care performance. I am extremely hard
working, and I am great with all kinds of people.
I seek this opportunity with your company as I want a chance to be challenged in my career
and would like your facility to be a part of my success. This said, please contact me at 276-
322-2724 to schedule a time to speak further regarding this position.
Thank you for considering me.
Sincerely,
Rebecca L. Horton
Enclosure: Resume
Rebecca L. Horton
128 Highland Avenue Bluefield, VA 24605
***************@*****.***
OBJECTIVE To obtain a career opportunity that will enable me to assist and contribute a
positive experience while utilizing my skills and experience to add to a
company’s overall success.
EDUCATION Current 2014: New River Community College
Medical Administrative Support Specialization ( AAS Program)
2010 to 2014: Wytheville Community College
Wytheville, VA
WCC Course completion:
• Introduction to Business
• Principles of Management
• Keyboarding and Document Processing I
• Medical Terminology and Disease Process I
• Human Biology
• College Success Skills
• Software Applications: MS Word, MS PowerPoint
CERTIFICATIO Career Studies Certificate: Physical Therapy Aide
N Penn Foster Career School 2009
EXPERIENCE First Source: Community Health Systems: 2010
Dales Chiropractic: 2010
H&R Block 2009
Pop’s: 2008
Macados: 2004
Administrative and Clinical Skills:
Administrative: Self-Pay, Medicaid and Social Security Disability accounts,
appointment scheduling, client file maintenance, keyboarding skills and
document processing, transcription, HIPAA and Patient charting.
Clinical: Vital signs, Therapy treatment, and X-Ray development.
References and other work history available upon request
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