Customer Service Representative

Realyn I. Manuel

Home Address: **** ****** ********

Sta. Cruz, Angat Bulacan

Email Address: ****.******@*****.***

Cellphone Number: 091********

Career Objective: To work in an environment where I could fully utilize my law education and obtain adequate training needed for growth.

Work Experience: CONSULTANT ( March – August 2014)

Development Academy of the Philippines

San Miguel Avenue, Pasig City

Provided legal and administrative researches as required by the Academy.

LEGAL CONSULTANT (July 2013- February 2014)

Office of Councilor Andres Jose G. Yllana

Quezon City Hall, Quezon City

Prepared speeches, proposed ordinances and resolutions of Coun. Yllana

Assisted Councilor Yllana during legislative sessions

Participated in Councilor Yllana’s legislative plannings / agenda

LEGISLATIVE STAFF OFFICER II ( Sept. 2010 – June 30, 2013)

Office of Senator Vicente C. Sotto III

Senate of the Philippines, Pasay City

Assisted on legislative researches and reports in connection with Sen. Sotto’s proposed bills/resolutions

Prepared and drafted some of Senator Sotto’s speeches that was used during the Senate’s legislative sessions and on his other speaking engagements/ interviews

Attended and accompanied Sen. Sotto during the Senate’s regular sessions

CORPORATE TRAVEL SPECIALIST (2005-2010)

People Support Inc.,

Makati City, Philippines

Processed, assisted and monitored in-house airline ticket exchanges for both domestic and international travels of our VIP clients

Assisted on training new hired agents on how to process airline ticket exchanges etc. using both Worldspan and Sabre.

Team leader in case the assigned supervisor is not yet on duty

Took calls, answered emails addressing our client’s requests, complaints, etc.

Book flight, hotel and car reservations for top companies in the US

CUSTOMER SERVICE REPRESENTATIVE (2003-2005)

People Support Inc.,

Makati City, Philippines

Booked flight, hotel and car reservations for an on-line travel agency based in the US

Education: BACELOR OF LAWS

LYCEUM UNIVERSTIY OF THE PHILIPPINES

Makati City

(Graduated in March 2014)

Tertiary: BACHELOR OF ARTS, MAJOR IN LEGAL MANAGEMENT

UNIVERSITY OF SANTO TOMAS

Espana Manila

(Graduated in 2001)

Personal Information:

Citizenship : Filipino

Religion : Roman Catholic

Civil Status : Single

Birthday : October 21, 1980

Age : 34

Character Reference: Available upon request.

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