Customer Service Data Entry

Cheryl Y. Harris

****B Panorama East ? Birmingham, AL 35215 ? Home: 205-***-**** ? Email:

*.*.**********@*****.***

Secretarial/Clerical

Office Support ? MS Office ? Team Player

-Key Skills -

Warehouse: Picker & Packer /Assembly line /Box cutter / Inventory /

Distribution / Carousal / Ordering / Mail and

Shipping/Stock

-Professional Experience-

IOD IMAGING INCORPORATED (BIRMINGHAM, AL) -

IMAGING-1/2013 - (PRESENT)

. Check in medical records chart according to

hospital location

. Prep medical record- make sure all papers are

free from staples and attachments are tapped

down. Group all like documents together.

Accurate patients name and accounts numbers and

date of visit

. Scan medical record into high speed scanner.

Make sure all images are a clear images. Rescan

if needed. Able to clean high speed scanner

. Document indexing- Data Entry in document image

into software program Data Cap. Make sure all

data is keyed in accurately and according to

procedure of patient, accounts numbers and

document type

mizpah grand cahpter of OEs (Birmingham, Al)

-Secretary/Receptionist-8/2011 -1/2013

. Answer phones/take messages, filing, sort mail

and Data Entry (Access)

. Balance and process quarterly reports for

Chapters (Accounts receivable and payable)

. Print monthly bills and Employees checks (Quick

Books)

. Assist in office as needed

. Copying/Binding books (high volume)

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. Worked the Mizpah Grand Chapter OES Session

Convention July 16-18, 2012

1. Helped set up for convention (Greeter)

2. Accounts receivable

MANPOWER TEMPORARY AGENCY (Syracuse, NY) - Administration Assistant -

3/10-2/11

. (Carrier Incorporated) -Corresponded with all Carriers Branches and

contractors in regards to job orders and ordering parts. Made

arrangements with expeditor's to process orders ASP

. Prepared and sent out weekly and monthly reports to branch officers

through Excel for Visa

. Processed Azure, P2P, RCD and SAP job orders into files in Excel folders.

Accounts receivable and payable for Utility bills for branches.

Consolidated weekly Visa payment

. Processed payments for all Utility bills for Carrier Branches in Azure

and P2P systems.

. Administrative support and general clerical office duties

. Used outlook to receive incoming mail to process orders, process utility

bills from branches and received receipts for Visa. Processed purchase

order for over $10,000.00

. Customer Service/Data Entry

. Managed Southern Region and Branch areas, in regards to correspondence

and job orders

ST. JOSEPH'S HOSPITAL (Syracuse, NY) - Health Information Technician -

3/00 -6/09

. Able to operate high Speed or flat bed scanner. Can clean high/flatbed

scanner. Have

trained employees in learning the HPF (system)

. Pick up Patient Charts from designated Units, open incoming mail and

check

off from daily census

. Proficient in the use of the Scanning Software, Horizon Patient folder

Eclipsys- (Face Sheets), Care Manager, Soft Med, HPF and Outlook

. Prepped, scanned and indexed all Patient Charts and loose reports for;

Emergency,

In/Out, PATS, Psychic and Maternity medical charts for entire hospital

. Able to go into HPF and move documents to one location in chart to

another. Rotate document.

. Taking incoming calls and beeper weekend worked. Faxed chart

information thru

HPF (system) and copied Stat request for patient transfer to other

facilities

. Alphabetical, numerical filing and boxing patient charts until shredded

STEEZO ENTERPRISE (Syracuse, NY) - (Family Business) -Cleaning/laborer -

(As needed) 6/00-7/08

. Cleaned business; dusted, mopped, trash and vacuum

. Clean outs in home and businesses also, painting

. Labored, mixing and pouring mortar

STAFFKINGS TEMPORARY AGENCY (E. Syracuse, NY) - Secretarial/clerical-

8/98 - 2/00

. (St .Joseph's Hospital/Patient Education Department) - Front desk

receptionist/filing, light typing

. Scheduled weekly conference room and equipment for Intern Physician

educational classes. Make sure

they had all there material for their classes

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. Kept track of Intern Physicians credentialing credit hours. Revised

old educational forms

. (St. Joseph's Hospital/Public Relations Department)-Answer phones and

direct calls

. Light typing, filing, and send out bulk letters for PR department

. (Syracuse Behavior Multi Rehabilitation Centers)-front desk receptionist/

reviewed incoming correspondence, answering phones, copying, data entry-

(medical insurance), faxing, and filing

. Accounts receivable and payable, cut checks for weekly and monthly bills

thru QuickBooks

. Figured monthly expenses for subdivisions, per unit

ECKERD'S DISTRIBUTION (Liverpool, NY) - Picker

& Packer - 8/97-8/98

. Inventory, stock, box cutter. Picked & Packed,

assembly line and ordered merchandise

NATIONAL RX DISTRIBUTION (Brandon, Florida) -

Distribution - 4/95 - 3/96

. Distribute color coded pans filled with prescription orders to technician

and pharmacist to fill orders

. Take prescription order by color and place on

Carousal to be filled, fast paced

. Worked PURF machine- kept count of all prescriptions that came off

machine

. DURF machine- made labels for prescriptions. Inventory and ordered

prescriptions brochure

. Made sure pharmacist had brochures in mail

boxes. Mail- packed & shipping

BABYSITTER /HOMEMAKER (Syracuse, NY) -

Babysitter- (Self Employed) - 8/87-8/94

. Fed, planned activities and field trips

MARINE MIDLAND BANK (Syracuse, NY) - Loan

Processor - 6/85-7/86

. Answered phones, filed, balanced and processed daily loans. Processed

Personal, Home Equity, and Car Loans

-Education-

BRAYNT & STRATTON COLLEGE (SYRACUSE, NY) - BUSINESS ADMINISTRATION- 9/08-

5/09

EOC VOCATIONAL (Syracuse, NY) -Computer I - 9/97-5/98

SIDNEY JOHNSON VOCATIONAL (Syracuse, NY) - Secretarial - 9/84-5/85

EOC VOCATIONAL (Syracuse, NY) - GED - 1984

henninger high school (Syracuse, NY) - 9/1980-6/1982

-Volunteer-

MIZPAH GRAND CAHPTER OF OES (BIRMINGHAM, AL)

-SECRETARY/RECEPTIONIST-8/2011-1/2013

. Worked as a volunteer while seeking employment

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MOUNT MORIAH BAPTIST CHURCH (Birmingham, Al)

-4/2011 (Present)

. Assist in the Feeding Outreach Ministry on

Saturdays in the area of Pratt City

. Church receives donated Items; Children, Men

and Women Clothing, etc... Sort

items and organize rooms and assist persons as needed with finding

clothes

. Disaster Relief Center at Mount Moriah Baptist

Church-assisted in the process of distribution

of donated items for disaster

Sumner Head Start Program (Peace Inc.) (25

hours monthly) - 9/91- 6/94

. Bus aid (when needed)

. Involved in daily routine activities

. Participated in head start workshops

. Help serve lunches

. Acted as assistant teacher (sub) when one of the teachers was out

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Office Telephone & Front Desk Reception / Customer Service /

Skills: Database & Records Management / Executive & Administrative

Support / Reports & Spreadsheets/ Data Entry / Calculator,

Copier, Faxing & Filing / Prepping, Scanning & Indexing /

Ordering Manufacture parts and Office supplies

Computer Word /Excel / Power Point / Access / Outlook / Eclipsys /

Skills: Horizon Patient Care Folder /Soft Med / HPF /SAP/ Azure /

RCD / P2P/ PURF & DURF machine / Quick Books / Scanning

software/ DataCap / Over View /Out Look / Over Look

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