Customer Service Sales
Resume:
Jodi Ann Myles
Brooklyn, NY 11206
**********@*****.***
E D U C AT I O N
Berkeley College, New York, NY
Associate of Science Degree in Justice Studies Completed December 2012
PROFESSIONAL EXPERIENCE
BED BATH & BEYOND, New York, NY
Retail Salesperson, May 2011 – present
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to
customers.
Recommend, select, and help locate or obtain merchandise based on customer
needs and desires.
Compute sales prices, total purchases and receive and process cash or credit
payment.
OSBORNE ASSOCIATION, Bronx, NY
Intern, September 2012 – December 2012
Operate telephone switchboard to answer, screen, or forward calls, providing
information, taking messages, or scheduling appointments.
Operate office equipment such as fax machines, copiers, and phone systems, and
use computers for spreadsheet, word processing, database management, and
other applications.
Answer telephones and give information to callers, take messages, or transfer
calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the
appropriate persons according to their needs.
AEROPOSTALE, New York, NY
Sales Associate, August 2010 – September 2011
Answer customers' questions about merchandise and advise customers on
merchandise selection.
Itemize and total customer merchandise selection at checkout counter, using
cash register, and accept cash or charge card for purchases.
Provide customer service by greeting and assisting customers, and responding to
customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory taking, reconciling
cash receipts, or in performing services for customers.
COOKIES’ DEPT STORE, Brooklyn, NY
Cashier, November 2009 – June 2010
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Enter customers' transactions into computers to record transactions and issue
computer generated receipts.
TULANI CAMPAINING, Brooklyn, NY
Campaigning, September 2009 – November 2009
Participate in the administration of municipal elections, such as preparation or
distribution of ballots, appointment or training of election officers, or
tabulation or certification of results.
Confer with board members, organization officials, or staff members to discuss
issues, coordinate activities, or resolve problems.
Analyze and understand the local and national implications of proposed
legislation.
ADDITIONAL SKILLS
MS Word, MS Power Point, Great Communication skills.
Contact this candidate