Customer Service Manager

Phillip Johnson

Detroit, MI

*********@*****.*** - 734-***-****

WORK EXPERIENCE

Team Leader

Chrysler - Warren, MI - February 2013 to November 2014

Responsibilities

Apply car parts to cars as they come down the assembly line. Parts that I apply are HCU, Engines, 3 Way

Heating Valves, and Tire Wenches.

Accomplishments

I became a team leader within my first six months.

Skills Used

Being a reliable worker getting to the line on time. Made sure no cars passed my station without me putting

all parts on that are required.

Shift Manager

Aldi - Oak Park, MI - June 2011 to January 2014

Responsibilities

Inventory, Count deposits, Open and Close the store, Load and Unload Trucks, Cashier, and supervise up

to 4 employees at one time.

Accomplishments

Became shift manager within my first year. After my first month my ring speed was above the required speed.

Employee of the month two times.

Skills Used

Customer service skills, Money Management, Supervision skills, Inventory skills.

Shift Manager

Mcdonalds - Farmington, MI - September 2007 to May 2012

Responsibilities

Inventory, Customer Relations, Cash Vault management, Opening and Closing the store, Safety, and

supervising up to 15 employees at one time.

Accomplishments

After my first year I became manager. Within my third year I was working on becoming assistant store manager.

Skills Used

Customer service skills, Money Management, Supervision skills, Inventory skills.

EDUCATION

High School Diploma

Cass Technical High School - Detroit, MI

2004 to 2008

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