Customer Service Registered Nurse

Maggon Ray

**** ********* **** ***#*** Home:(***)-

***-****

Indianapolis, IN 46236

*************@*****.***

Summary

Motivated Shift Manager practiced in customer relations,sales,and inventory

control.Demonstrated skill in improving store operations,increasing top line

sales and reducing costs.

Highlights

-Retail inventory management -MS Office proficient

-Accurate cash handling -Outstanding communication

-Store opening and closing -Exceptional leader

-Store operations -Conflict resolution skills-

-Quick problem solver -Reliable

Experience

Macros Pizza-Assisted Manager- Indianapolis,IN 2012-2013

•Delivered excellent customer service by greeting and assisting each

customer.

•Design and implemented customer satisfaction metrics.

•Addressed customer inquiries and resolved complaints.

Papa Johns-Delivery Driver -Indianapolis,IN 2011-2012

•Selected the most efficient routes in compliance with delivery instructions

and fuel policy

•Met and surpassed productivity targets and quality standards.

•Evaluated customer needs and determined appropriate action,referring

their questions to management when necessary.

Spencer Gifts-Assisted Manager-Indianapolis,IN 2005-2008

•Fullfilled customers shipping needs using UPS and USPS methods.

•Trained all new employees on store procedures and policies.

•Stocked and restocked inventory when shipments were received.

Education

Lawrence North High School-Indianapolis,IN 2007-2003

•Coursework in Core 40 Diploma

•Member of Nursing Club

•Received Core 40 High School Diploma

•Great Attendance Award

McKenzie Career Center-Indianapolis,IN 2007-2005

•Received License for Certified Nursing Assistant and Home Health Aide.

•Member of Nursing Club

•Great Attendance Award

•Coursework in Core 40 Diploma

Ivy Tech Community College-Indianapolis,IN Still Attending

•Great Attendance

•Coursework in Registered Nurse

•Minor Medical Assisting

Skills

•Recruiting, training, supervising and appraising staff

•Managing budgets

•Maintaining statistical and financial record planning

•Promoting and marketing the business

•Dealing with customer queries and complaints

References

Available upon request.

Contact this candidate