Customer Service Sales

Deborah Jones 843-***-****

**** ******** ******

Hanahan, SC 29410

********@*****.***

Office Management

** ****'s management experience in providing quality service.

Management Qualifications

Supervise and coordinate tasks for Trained and instructed employees

staff

Hire and discharge workers Create weekly staff schedules

Set-up and coordinate appointments Attend to specific needs to

customers

Able to work in all positions during Market company and work with outside

crisis situations sales

Communicate with other departments Interpret and communicate work

and management to resolve problems procedures and company policies to

and expedite work staff

Customer Service Skills

< Customer friendly, detail-oriented, self-motivated, and focus on

results

< Ability to handle difficult customers and work with diverse

populations

< Resolve complaints and answer questions regarding services and

procedures

Personal Attributes

< Adapt to various departments quickly

< Dependable - can work without supervision

< Able to work at a fast pace while maintaining quality

Experience

Front End Manager

2 years of service

Kroger

Commerce, MI

Guest Services

2 years of service

Crowne Plaza

Auburn Hills, MI

Guest Services Manager 4 years of service

Holiday Inn Express Waterford, MI

Office Manager

12 years of service

Gutter Chief Inc.

Waterford, MI

Sales/Marketing 6 years of service

Votrax, Inc. Troy, MI

Education

Ashford University Organizational Management

2 semesters

Siena Heights University 1983-1986

Sales/Marketing

2 years

REFERENCES

Susan Briggs Waterford, MI 248-***-****

Sherri Anderson Waterford, MI 248-***-****

Dawn Green Charleston, SC 843-***-****

Sonya Franklin Clarkston, MI 248-***-****

Heather Hendrickson Commerce, MI 248-***-****

Contact this candidate