Operations analyst, Microsoft Access Database developer, advanced exce
Resume:
Carla B. Houk
Loganville, GA
*****.****.*@*****.***
Summary
Analytical and technical minded professional with expertise in Microsoft Access database development, advanced
excel spreadsheet design, software testing, support, and setup. Bookkeeping skills that include account
reconciliation, payroll, a/r, a/p, inventory, and accounting software setup. Ability to solve complex reporting challenges
through data manipulation and report templates.
Experience
Southern Cross Corp, Norcross, GA 2006-2014
Wireless Communications Coordinator and Data Analyst
Saved the company over 36 thousand dollars annually on phone costs by renegotiating the phone contracts
Prevented loss of inventory by tracking ownership of more than 500 phones and electronic devices
Managed the device roll-over when the Nextel network was decommissioned. Coordinated the deliverables to projects
nationwide.
Developed and wrote databases (using Microsoft Access and VBA) for several different projects. Designed Access
Database to track all field equipment locations, phone assignments, vehicle maintenance, field audits and evaluation
results. Database included front end dashboard and forms for ease of use
Reduced reporting time by as much as 50% by creating report templates (using Microsoft Excel) for Operations
Teamed with project supervisors, shipping, accounting, IT, and sales on different projects
Admin for Actsoft’s Comet Tracker program to capture payroll, production, and GPS breadcrumb data via cell phones.
Responsible for user setup, manager logins, troubleshooting, reconciliations reviewing breadcrumb data.
Vines Nursery Inc, Loganville, GA 2003-2004
Bookkeeper/Office Manager
Improved the system for posting and applying daily cash to simplify bank reconciliations
Maintained inventory controls which included adjustments for damaged/lost inventory, pricing updates, and form
development ensuring the accuracy of balance sheet information
Processed payroll and payroll taxes timely and accurately
Processed monthly sales tax
Write/post entries to Peachtree Professional Accounting software
Appliance Showcase, Lilburn, GA 2002-2003
Bookkeeper
Reconciled 9 separate bank accounts
Post daily sales into Quickbooks and reconcile with Swiftlink POS software
Process Accounts Payable
Process payroll for store employees through ADP
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Carla B. Houk – Resume (continued)
Accountemps, Duluth, GA 2000-2002
Accounts Payable Coordinator, Data Entry, and Bookkeeper
Matched invoices to receivers for a manufacturing company. Verified proper pricing, Keyed invoices into AS400
Accounting system. Resolved discrepancies between vendors and purchasers. Responsible for more than 60 vendors
Processed accounts payable for a lighting company. Matched invoices with purchase orders, input into Peachtree
Accounting Software. Processed checks. Reconciled a subsidiary company’s bank statement to Quickbooks.
H2 Technologies, Stone Mountain, GA 1999-2000
Customer Support Technician
Partnered with programmers to develop and troubleshoot the accounting link between ServiceWorks and Timberline
Accounting Software
Successfully resolved clients’ software issues via telephone, fax, and email
Tested new versions of ServiceWorks and accounting links to Peachtree Accounting, Quickbooks Pro, Starbuilder, Great
Plains, and Timberline accounting programs, documenting all issues in an info base
Peachtree Software Inc, Norcross, GA 1996-1999
Professional Services Support Technician
Resolved an average of 40 technical issues per day through incoming calls, faxes, and emails, specifically supporting
accounting professionals.
Compiled training information and taught training classes for new support technicians
Consistently received quality scores for 100%
Linton Piping & Construction Co, New Castle, PA 1994-1996
Office Manager
Managed and organized daily office activities
Developed and implemented a job cost system using Lotus 1-2-3. Prepared weekly job cost reports and monthly job profit
analysis reports
Implemented a computerized accounting system using ACCPAC software
Prepared monthly financial statements and reconciled bank statements to cash
Generated payroll and payroll taxes for a biweekly payroll of 40 employees
Prepared quarterly sales tax and payroll returns
Education
1983-1989 Grove City College, Grove City, PA
BA, Business Administration, Operations Management
Worked full time while attending college 1987-1989
1992-1993 Westminster College, New Wilmington, PA
Work toward Master’s Degree
Intermediate Accounting I,II and Auditing courses
Maintained a 3.7 GPA
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