Sales Customer

William Jones

Laborer - G R Johnson Construction

Marietta, OH

*.*********@*****.*** - 740-***-****

WORK EXPERIENCE

Laborer

G R Johnson Construction - Marietta, OH - 2012 to Present

General laborer work such as: roofing, framing, foundation work.

Substitute Teacher

Washington County Schools - Marietta, OH - 2012 to 2013

Worked as an on call substitute as needed in various schools.

Collector

United Bank - Parkersburg, WV - 2007 to 2012

Responsible for maintenance of retail & commercial collection portfolio.

• Analyze collection portfolio and make determination regarding decision to repossess or foreclose.

• Responsible for completion of monthly audits of auto dealership floorplan accounts.

• Prepared and assigned monthly audit schedule for team members.

Production Operator

International Converter, Inc - Caldwell, OH - 2007 to 2007

to 2007

• Prepare inks, coatings, and solvents specified on each job order for production on laminator machines.

• Load laminator with appropriate raw material supplies of paper and foil as indicated for each job order.

• Insure safety mechanisms in place and operating correctly.

• Monitor machine operation to insure product being produced meets quality standards.

Cost/Inventory Analyst

Quantum Resources - Caldwell, OH - 2006 to 2007

Assigned to International Converter, Inc

• Responsible for daily reporting of the production of finished goods, work-in-process, and inventory depletion.

• Analyze raw material usage, convert pounds used to linear feet for reporting purposes.

• Communicate with production managers any potential errors or concerns with the daily production reports.

Substitute Teacher

Washington County School District - Marietta, OH - 2005 to 2006

Teaching as needed on an on-call basis for Washington County Schools.

Credit Administrator

Collections Department - Pittsburgh, PA - 2004 to 2005

Pittsburgh, PA 2004-2005

• Supervised collection activities for our receivables portfolio. Responsible for maintaining team target

levels of delinquency, minimizing losses, and preparing employee performance reviews, insuring regulatory

compliance.

Credit Administrator Remarketing/Leasing Department

Rochester, NY 2001 to 2004

• Supervised the processing of funds, journal entries into the proper accounts and balancing of all proceeds

and expenses.

• Assigned to a significant role in implementation of new system that applied auction proceeds automatically

through a software program, reducing processing time from 24 hours to 4 hours weekly. Worked directly

with third party Software Provider in implementing automated system. Communicated any problems or issues

encountered and recommended corrective action based upon user requirements for processing of $750,000

to $1.5 million weekly.

• Negotiated and processed "Dealer Buyouts" for previously leased vehicles upon return to dealerships.

Investigated paper trails and assured that the sale price represented maximum reimbursement for

GMAC as defined in our 'dealer agreement'.

Of an average of $300,000 outstanding, was personally responsible for approximately $100,000 monthly in

adjusted revenues as a result of investigative findings.

Credit Administrator

GMAC - 1989 to 2005

Credit & Collection Department

Credit Administrator

Credit & Collection Department - Pittsburgh, PA - 1995 to 2001

Supervised Collection Section consisting of 2 clerks and a collector for a receivables portfolio of approximately

15,000 retail accounts.

• Assured target figures were met and communicated directly with management regarding any areas needing

adjustment.

• Wrote and conducted performance reviews for the employees on my team with a focus on positive and

constructive assistance in staff development.

Account Representative

Credit & Collection Department - Marietta, OH - 1989 to 1995

Conducted unannounced audits of the inventory at our auto dealerships.

• Verified sales contracts for accurate reporting and timely payment to GMAC in the event of vehicle sale.

• Inspected the details of sale to assure accurate payment to GMAC.

• Reported findings directly to GMAC, addressed any concerns directly with the Dealer Principal and collected

payment for any funds due.

• Performed investigative work (skip tracing) to locate customers who had moved without a forwarding address

or were eluding recovery efforts intentionally, Contacted neighbors, relatives, references, local stores and

businesses, etc., to gather information identifying the customer's location.

• Offered individualized recommendations to delinquent customers to facilitate a win/win solution.

• Reviewed customer accounts and routed their files to management along with recommendations for

resolution and next steps. Made repossession recommendations in regard to 60-day delinquent accounts as

a last resort.

EDUCATION

BA in Accounting

Marietta College - Marietta, OH

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