Customer Service Marketing

MUHAMMAD MAHFUZUR RAHMAN

BACHELOR OF BUSINESS ADMINISTRATION (BBA)

(MAJOR IN FINANCE & ACCOUNTING)

EMAIL ID: ************@*****.***, ******@**********.***

CONTACT NO.: +88-016******** (CELL)

PRESENT ADDRESS: HOUSE# 20, ROAD#09, Sector-11, Uttara, DHAKA, BANGLADESH.

CAREER OBJECTIVE

To work for the organization this can give a better boosting and prospect to my career. To be a

person with challenging career in which i have to work hard, practice creativity, take greater

responsibilities, keep myself honest and show my leadership quality and communication skills.

WORKING EXPERIENCE

ORGANIZATION: 2R Solution Limited

POSITION: Marketing Manager

DURATION: June 2014 to Present

INTERNSHIP

ORGANIZATION: LankaBangla Investment Limited

POSITION: Credit Analyst

Duration: 5th January 2014 to 17th April 2014

WORKING RESPONSIBILITY

1. Brand development, web site traffic growth, web site UI and advertising revenue.

Developing brand strategy and statistics systems.

2. Marketing Strategy - Developing marketing plans

3. Public Relations and Communication Strategy

4. Online Marketing and Social Media Plans

5. Content, Collateral, RFI, RFP, and Proposal Management

6. CSR plan

7. International And Local - Business Development

8. Forecast sales and change in cost of goods sold and overheads to prepare projected

financial statements and assess the profitability of different projects.

9. Design marketing program on a quarterly basis aimed to attain company objective

10. Develop all the contents of communication like brochures, leaflets, corporate

profiles, websites etc.

11. Carrying out preliminary market research on various fields of interest using direct

interviews, secondary data analysis and expert opinions.

PROFESSIONAL SKILLS and EXPERTISE

Product Marketing Marketing Communications

Marketing Strategy Marketing Management

Direct Marketing Market Research

Digital Marketing Email Marketing

Brand Management Business Strategy

Public Relations Financial Analysis

Business Development Customer Service

Team Leader Online Marketing

ACADEMIC RECORDS

BACHELOR OF BUSINESS ADMINISTRATION

Major : Finance & Accounting

University : North South University (NSU)

CGPA : 2.78 out of 4.00

HIGHER SECONDARY CERTIFICATE EXAMINATION (H.S.C)

Board : Chittagong Board

Institution : Govt. Haji Mohammad Mohsin College, Chittagong.

Group : Commerce

Result : 4.10

Year : 2008

SECONDARY SCHOOL CERTIFICATE EXAMINATION (S.S.C)

Board : Chittagong Board

Institution : Shah Wali Ullah Institute

Group : Commerce

Result : 5.00

Year : 2006

HONORS & AWARDS

Scholarship for SSC Result

Prothom Alo, Chittagong

June 2006

For GPA 5 out of 5

INTEREST

New technologies, Management training, overseas jobs, Challenging task, Cricket, Football,

Content writing, Community service, volunteering

LANGUAGE SKILLS

Mother Language: Bengali (Native)

Foreign Language: English (Speak, Read & Write)

OTHER ACTIVITIES

1. Housetutor

2. Executive member – nsucdc, nsussc

3. Work with Google, Yahoo, Bing via Adsense Publisher

4. Photoshop editor and designer

5. Microsoft office full, data entry, SPSS, SEO, Digital Marketing, Online Marketing

6. Love to play cricket, football

7. Blogger

PERSONAL DETAILS

Full name: Muhammad Mahfuzur rahman

Father’s name: Alhaz Md Elius

Mother’s name: Mrs. Shamim Ara Begum

Gender: Male

Date of birth: 20th December, 1989

Height: 5’ 8’’

Citizenship: Bangladeshi by birth

REFERENCES

Prof. Dr. Md. Hannan Miah. Mohammad Ziaul Haider

Dean, BBA Deputy Director

North South University Bangladesh Bank, Chittagong

Cell: 017********

Mr. Md. Ryashad Ahmed. Mohammad Kairul Anam Chy. (Sohel)

Lecturer Chief Operating Officer & Director

Finance and Accounting Lankabangla Securities, Dhaka

North South University Cell: 017**-******

Muhammad Mahfuzur Rahman

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