Customer Service Sales
Resume:
Sandra Diaz
**** ******* **, *********, ** ****4
*******@*****.***
OBJECTIVES
To secure a position that will lead to a lasting working relationship in the field of
accounting or bookkeeping.
E DUCAT I O N
U n i v e r s i t y o f Te x a s a t A r l i n g t o n
Currently Attending
Accounting Major
Ta r r ant County Colle g e
Associates Degree
G r e e n B Tr e m b l e Te c h n i c a l H i g h S c h o o l
Graduated with Honors
EXPERIENCE
Office Manager Flor es & Associa tes Insurance Agency
Jan 2007 – Present
Perform general office duties: telephone communications, taking customer’s
payments, filing, creating end of day employee sales reports, close and verify
daily account, as well as quote, sales, and service of policies.
Technical Support: Set up computer systems, trouble shoot printing and simple
network problems, new software setup and training
Office Managerial duties: employee schedules, payroll time collection set to ADP
service, train new employees, customer complaints, light daily QuickBooks data
entry
L e a d S a l e s A ge n t A l l s t a t e I n s u r a n c e
Dec 2001 – Jan 2007
Sales, Data Entry, Customer Service, Faxing, Filing, Answering Phone, Appointment
scheduling, Light technical work
S a l e s J D ’s C u s t o m G r a p h i c s
August 1998 – Dec 2001
Sandra Diaz
Sales, Register, Cash reconciliation, Cash deposits, Ordering, Inventorying,
Receivables
SKILLS
Bilingual
Computer System Operations: Windows 98 – Windows 8
Office 2010 Suite and older versions
o Microsoft Word
o Microsoft PowerPoint
o Microsoft Excel
o Microsoft Outlook
QuickBooks: Light data entry experience
QuickFile: Electronic Filing System
General office tasks
o Filing
o Faxing
o E-mail
o Scanning
o Data Entry
o Answering Phones
Proficient in mobile and online applications
o Google Applications: Google drive, Google Docs
o Set up and practice of mobile e-mail applications
o Various cloud programs
Effective communication skills, written and verbal
REFERENCES
Available Upon Request
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