Customer Service Manager
Resume:
GERALD WARD
*************@*****.***
Edmonton, AB
T5G 0V4
[Type your website]
OBJECTIVES
To obtain employment with your organization.
EDUCATION
St. Joseph’s High School
1978 Food Services
•
EXPERIENCE
Boston Pizza Kingsway Garden Mall Edmonton
Manager Jan 2012- current
Product and cash control
Hiring and training of staff
Sears Canada
Kingsway Garden Mall Edmonton
Furniture Sales May 2008 – Jan 2012
Assist customers with their purchases.
Solve customer issues that may arise.
Arrange deliveries for customers.
Clean department to make product presentable.
Chuck E Cheese 137 Ave & 143 St Edmonton
Manager 2006-2008
Hiring and Training of employees
Payroll
Initial Security Edmonton, AB
Control Centre Operator 2002-2006
Answer and Dispatch Alarms
Place Security Officers on Job Sites
Training of New Operators
KFC Edmonton, AB
Assistant Manager 2001-2004
Hiring and Training of Employees
Product and Cash Control
Seven Eleven Edmonton, AB
Cashier 2005-2006
Assist customers with their purchases
Stock shelves
Ordering of product for the store
UFCW Local 120G Edmonton, AB
Union Business Agent 1999-2001
Assist members with grievances
Contract negotiations
WCB and Employment Insurance Grievances
Levi Strauss Edmonton, AB
Materials Handler 1990-1999
Unload Trucks
Spread Material for cutting
Unload Conveyors
Arby’s Restaurant Edmonton, AB
Assistant Manager 1984-1989
Hiring and Training of employees
Product and cash control
SKILLS
• Customer service and negations skills
•
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