Sharen Branch **** Eagles Feather Lane, Riverdale, Ga 30274
Email *********@***.*** Phone 845-***-****
Multisite Portfolio /Tenant Relations /Profitable Negotiations
Dynamic, energetic, and highly experienced in affordable housing property management with solid history of success,
including oversight of multimillion-dollar properties. Steadfast leader, mentor, and coordinator with track record of
steering property improvement projects, building and guiding top-performing teams, and optimizing internal operations.
Talent for cultivating and supporting tenant relationships, leading to high occupancy rates, minimal turnover, and
renewal of long-term leases. Excellent managerial skills, experiencing recruiting, hiring, and supervising leasing and
property management, maintenance staff along with vendors and contractors.
Education
Institute of Integrated Nutrition – CHC AADP Present
Kaplan University - B.S. Health and Wellness 2/2012
Marist College - B.S. Liberal Studies - (Organizational Leadership & Communication) 6/2007
Marist College - Certified Paralegal 8/2005
Wilberforce University 2 years Liberal Arts & Marketing 6/1984
Technical Proficiencies & Training & Certifications
Microsoft Office Suite (Word, Excel, Power Point, Outlook). Quicken, AMSI, Sharepoint. Oracle
Property Management Software, BJ Murray, Rent Roll Pro, Yardi and Onesite, Eiv, Reac, Tracs. Talx
Hud Subsidized Multi Family Housing Certification 1999
Tax Credit Certification 2001
Quality & Processes Training 2004
Local Law Compliance Training 2004
Certified Paralegal 2005
Licensed Notary 2014
Fair Housing and Beyond 2011
IREM Ethics 2011
AHA Housing Choice Voucher Recertification Certification Training 2014
Trustwave Security Training 2014,
AHA Fair Housing Training 2014,
Nan Mc Kay HCV Certification 2014
Work Experience
Atlanta Housing Authority( Contractor)
Housing Services Administrator 06/2014 – Present
Communicates with participants and property owners to explain the responsibilities of the Section 8 Housing or other
tenant based rental assistance programs, provide housing assistance to low-income families, and to establish and
maintain effective working relationships. Prepares and reviews lease documents between participants and landlords to
ensure participants are aware of and understand the provisions of the lease. Prepares contracts between Housing
Services and participating rental property owners to ensure rental property owners understand the rights and
responsibilities of program participation. Prepares recertification and verification documents, periodic reports on case
load status, and related topics as required.
White Dove Church Of God Atlanta Georgia
Business Manager 2012 - 2013
Responsible for overseeing management and coordination of a variety of business related functions such as finance,
budget, public relations and nonprofit housing, property management and leasing. homeownership counseling,
recertification’s and foreclosures.
Hallkeen Mgmt Liberty New York
Property Management 2010 - 2011
Senior and Disabled, 125 units affordable (LIHTC) and market rate property management, leasing, staff supervision,
budgeting and variance reporting, recertification’s with an emphasis on tenant relations and retention. Implemented
Health and wellness program for residents. Onesite, Reac and MOR, Microsoft Excel, Hud Reporting.
In Spa Rations Center for Wellness Marlboro, New York
Director Of Wellness 2005 - 2009
Directs development and delivery of innovative Wellness Center programs and services. Implements continuous
improvement of wellness center programs and services. Integration and coordination with various groups and
organizations. Develops, monitors, and reports on Wellness Center operating budget and financial results. Manages
internal and external contractors.
Arco Management Suffern, New York
Property Manager 2003 – 2005
Managed all aspects of on-site general operations of ten properties totaling 1,205 units and earned satisfactory reviews
from annual audits for three consecutive years. Third party receiverships, Coop/Condo, Section 8, Tax Credit & Rent
Ups. Achieved an average occupancy of greater than 90% and economic occupancy greater than 85% .Responsible for
recertification’s. Monitored and coordinated contractors, including maintaining a comprehensive list of contractors and
those available to respond to emergency situations. Recruited, hired, and trained ten property management, maintenance
and leasing staff members.
Picerne Real Estate Group Newburgh New York
Property Manager 2001-2002
Manager, Senior low income tax credit building, 66 units, responsible for daily operations, and all administrative duties
including leasing, annual recertification’s and tenant relations. Yardi, Microsoft Office.
Signature Housing Solutions Kingston New York
Property Manager 1998-2001
Manage and supervise all aspects of the operation of this multifamily low income housing tax credit, 202 subsidized,
apartment complex, 122 units, responsible for all administrative duties and day to day operations supervisor of
maintenance as well as coordination of all tenant relations, leasing, recertification’s and all landscaping and property
maintenance.
MCE Property Management Kingston New York
Housing Consultant 1997-2001
Part /time real estate salesperson for apartment rentals and home sales screening applicants for landlords and
management companies. Working with referral based clientele.
Storage USA Mahopac, New York
Assistant Manager 1997-1998
Managing 650 units at Storage Facility, General Office Administration, customer service, office supply purchases, bank
drops, leasing, move-ins, move-outs, transfers, light maintenance and properly upkeep, MS 1C Computer system,
Enforcement of site rules and regulations.
Related Management Port Chester, New York
Property Manager 1995-1996
Responsible for managing a 65 Multi/Family Unit Building - General Office Administration, Micro Rent Account Lease
administration, recertification’s, leasing, Apartment/inspections, supervisory skills, DHCR & HUD Regulations, Certified
Occupancy Specialist designation.
Community Property Services Bronx, New York
Administrative Housing Director 1994-1996
Established and implemented procedure and structure for local Community based organization, Assisted broker in all
real estate transactions, residential safety, inspections, commercial, open houses seminars, coop/condo, foreclosures,
HUD, VA loans, rent ups, rentals.
Ontrack Realty Corporation Bronx, New York
Office Manager 1991-1994
Responsible for managing office, Training office staff, interaction with firms and agencies both public and private,
processing of homeless families, HIV/Aids, Victims of domestic violence, and substance abuse population for housing
lease negotiations etc. Servicing Bronx, Manhattan, Queens, Brooklyn, Staten Island. Westchester County and Long
Island.
New York Housing Authority New York, New York
Housing Assistant 1988-1991
Responsibilities include administration of rental assistance process, conducting apartment inspections computer skills,
data entry, and retrieval, lease negotiations with outside agencies, daily interaction, with public and private agencies,
management of rental units, rent collection, apartment repairs, move in and move outs, administration of rent adjustment
and recertification’s, landlord and tenant court appearances.
REFERENCES FURNISHED UPON REQUEST