AMIT KUMAR
***** **** *** * ******** MN *****
M - 920-***-**** . *******@*****.***
Retail & CPG sector professional with 11 years' experience & success in
diversified functional areas in Project Management, Business Planning &
Strategy and Client Relationship Management. Demonstrated skills in
analyzing current market conditions, understanding industry needs, and
recommending most appropriate course of action for clients & partner
companies. Ability to build strong, sustainable relationship with internal
& external stakeholders. Ability to planned & managed large projects
aligning business goals with technology solutions to drive process
improvements, competitive advantage & bottom-line gains. Perform
effectively under high-pressure situations by maintaining ethical
standards.
RELATED EXPERIENCE
OPTIEMUS INFRACOM LTD. - TELEMART DIVISION (SAMSUNG MOBILE BIZ.)
(The National Distributor of Samsung Mobile for Retail Accounts - PAN
India), New Delhi, India Dec'11 -Dec'13
Business Manager (Retail Accounts/Supply Chain) -
Hired by India's top handset brand to work as a business manager for
technology initiatives in Ecommerce B2B/B2C, supply chain planning,
resource management, Portfolio Management areas to support Business of
Samsung Mobile's India Business Operations for Key accounts like Wal-Mart,
Spice, Value Industries, Big Bazaar, Croma, Reliance etc. Worked as a
bridge between Samsung & its Key Retail Accounts to implement business
processes related to billing & payment, Inventory planning/ Management,
Stock Returns, store allocations etc.
Selected Accomplishments:
. Worked closely with Retail Accounts on business Strategy, billing &
payment, monthly & quarterly targets, stock placement in all stores,
inventory management, monthly account reconciliation & audit, new
product launches etc.
. Demonstrated ability to manage cross-functional teams in
geographically dispersed workforce
. Ability to support team and identified functional partners (telecom,
technology, claims, clinical, quality, reporting, network, etc.)
effectively and efficiently to assure successful delivery on assigned
areas of responsibility on a given project.
. Responsible for task level forms and functions of setup such as some
analysis of client documents, interpreting into forms, and
coordinating client audit or readiness review deliverables and
activities between the client and cross-functional teams.
. Bring requirement analysis work forward to the Business Analyst and
help to facilitate the production requirement documentation between
the BA and Cross Functional area representative for all IT/Technology
impacts
. Track status of project timelines and milestones and communicate with
management and team members.
. Recognize risks proactively and utilize appropriate resources to
develop mitigation strategies that minimize customer and operational
impact.
. Assesses progress and report status to management and key constituents
timely via written or verbal communication.
. Responsible for maintaining documentation according to standards
related to quality review of project
. Effectively share information and document clear support transition
plans on project closures for team members and key operational
stakeholders to ensure deliverables are successfully sustained post
implementation.
. Assist in facilitating and collecting formal lessons learned
information from Cross-functional areas in order to document in
tracking repository.
MERIDIAN MOBILE PVT. LTD. (FLY MOBILE), New Delhi, India
Jun'08
- Nov'11
Key Account Manager (PAN India)/Sales Manager - North India
Joined as Key Account Manager for PAN India distribution of FLY Mobile to
Retail Accounts. Successfully setup, managed & operated handset category
vertical by identifying weak links & subsequently worked on rectification
plan & reinforcement appropriately. Also handled North India Sales
operation where I was responsible for team handling, placement of complete
range of product & achieving monthly operation targets. Also worked for
Channel Sales for WUP area at the later stage as a Sales Manager that
comprises channel distribution, direct sales, placement of product, new
launches.
SALORA INTERNATIONAL LTD., New Delhi, India
Feb'08 - Jun'08
Retail Manager - Virgin Mobile - North India
Worked with Retail Accounts team closely to promote our products & support
them to achieve their targets. Had responsibility to build & maintain
excellent relationship with Retail Accounts, so that they can promote our
product. Ensured CAF compliance with distributor coordinators of all
concerned areas. Had an end to end responsibility to ensure best
visibility & merchandising (banners, posters, standees & leaflet etc.) at
retail counters. Managed primary and secondary sales across distributors
through on sales forecast, stock management, product availability etc. On
team management front, was responsible for providing training to sales
team, runners to facilitate team members to achieve their weekly/monthly
targets.
SUBHIKSHA TRADING SERVICES LTD., New Delhi, India
Feb'06 -
Feb'08
Cluster Head/Business Development Manager - Telecom, South & East Delhi
Operations
Individually launched telecom/retail brand 'Subhiksha Mobile' as well as
business for 'Subhiksha' and successfully started operations across 25 plus
outlets in East & South Delhi in a time span of 5 months. Responsible for
end-to-end launch of the business, including team building, store
selection/design, vendor negotiation, pricing & front-end operation.
Handled Bundling of handsets and selling of mobile handsets. Astutely
negotiated complete incentive plans of handset & operator deals for a
Delhi/NCR which was considered to be the most competitive in the retail
industry. Promoted as a Cluster Head in Jul'07 to head the Business Unit of
East & South Delhi for "Subhiksha Mobile".
TATA INDICOM (Payroll - Air Communication, Distributor for Tata Indicom),
New Delhi, India Dec'03 - Jan'06
Team Leader (Channel Sales & Market Development)
Managed 10 distributors, 50 plus dealers and 9 direct sales representatives
across Delhi/NCR region. Successfully handled CDMA telecom circle business
of Delhi/NCR (Ghaziabad, Noida, Gurgaon, and Faridabad). Effectively
managed Tata TVS stores in my area by playing a pivotal part in developing
the largest channel width for product availability. Effectively coordinated
with Master distributor to provide exceptional service and support to the
dealer. Distinctively defined/ streamlined optimum investment level of
dealers to ensure healthy ROI implemented SRP (Stock Replenishment Plan),
DRRR (Daily Required Run Rates), and Dealer Contact Frequency Program.
BHARTI INFOTEL LTD., Gurgaon, India
Apr'03 - Nov'03
Officer Corporate Relationship & Business Development
Worked for corporate sales of Touchtel telephone/landline connections in
Gurgaon Circle. Achieved monthly targets for Touchtel landlines and follow
those accounts which were assigned to me. Responsible for finding new
potential clients & getting new business.
HELLO MINERAL WATER LTD., New Delhi, India
Jul'02 -
Mar'03
Sr. Marketing Executive
Was responsible to meet sales targets through 20-25 cold calls every day
and then demonstrate Water Dispenser features to prospective customers and
convert into sales. I was also responsible for training new comers on
product demonstration and cold call conversions.
EDUCATION & CREDENTIALS
PMP Certification - Pursuing PMP online training &
preparing for PMP certification
Business Analysis - BA Certification from Fundamental of
Business Analysis, Mumbai, India
Master's in Business Administration - MBA (Marketing & Project
Management) from National Institute of Management
Studies, New Delhi, India
Bachelor in Commerce - B.Com from University of Delhi, New
Delhi, India