Brenda W. Oxford

***** ***** **** ****. #***

Jacksonville, FL 32256

904-***-****

acgrma@r.postjobfree.com.

CAREER SUMMARY

Ten years as a Clerical Assistant have assisted in various duties pertaining to daily branch operations, including, but not limited to: * ordering supplies * processing correspondence * *Research and respond to inquiries* internal and outside vendors* filing and administering customer files * other clerical duties, as needed

Business Skills

Proficient in Microsoft Office such as: Word, Excel, Power Point and Outlook, Other general office equipment.

PROFESSIONAL EXPERIENCE

JPMorgan Chase / National REO, Jacksonville, Florida 2009 to 2014

Business Operations Senior Analyst

• Assist with HOA/COA Home Association / Condominium invoicing for FNMA, Freddie Mac, FHA, VA Farm, USDA, Litigation and Residential Home Loans;

• Research documentation / Respond to emails from attorneys and provide swift information, to vendors.

• Direct all violations that are placed on foreclosed properties to correct vendors for payment;

• Provide support and information to assist attorneys with searches for confidential information and ID’s;

• Maintain daily reports using Excel

• Confirm and verify processing and closing documents for conventional and government sponsored mortgage loans.

ServiceLink- Fidelity Nation Financial, Jacksonville, Florida 2007 to 2009

Reo/Closing Agent / Mortgage Loan Processing

• Prepared closing documents/ deeds for JPMorgan Chase Bank, Freddie Mac, WM Specialty, LLC, Bank of America, Wells Fargo;

• Prepared specific closing documentation, coordinated matching funds, and initiated appropriated wire transfers to HUD;

• Managed a combined loan processing and closing pipeline of between 80 to 100 files per day;

• Organized the ordering and receipt of loan processing and closing documents, by mail, messenger, fax, and e-mail, and distributed and/or handled accordingly.

Brenda W. Oxford

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Zurich Insurance Services Inc., Jacksonville, Florida 2007 to 2007

Process Assistant

• Provided administrative support to business operations including data entry, mail sorting, general administration;

• Maintained records and provide appropriate reports, maintain files as required;

• Performed general computer requirements including daily data entry functions including enter, access, and retrieve data;

• Prepared contract documents for execution.

American Technical Ceramics, Jacksonville, Florida 2005 to 2007

Production Control

• Examine documents for completeness, accuracy, and compliance to standards and regulations;

• Managed front office communication using multi-line switchboard to accept and direct calls, and take and deliver messages;

• Provided administrative support to management staff using standard word processing and desktop publishing software.

EDUCATION

CCT Community College, Hudson, North Carolina

• Earned credentials toward Associates Degree (AA) Business Administration

• Hudson High School, Hudson, North Carolina-Diploma

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