Ordering supplies, processing correspondence, filing clerical duties
Resume:
Brenda W. Oxford
Jacksonville, FL 32256
**************@*****.***.
CAREER SUMMARY
Ten years as a Clerical Assistant have assisted in various duties pertaining to daily branch operations, including, but not limited to: * ordering supplies * processing correspondence * *Research and respond to inquiries* internal and outside vendors* filing and administering customer files * other clerical duties, as needed
Business Skills
Proficient in Microsoft Office such as: Word, Excel, Power Point and Outlook, Other general office equipment.
PROFESSIONAL EXPERIENCE
JPMorgan Chase / National REO, Jacksonville, Florida 2009 to 2014
Business Operations Senior Analyst
• Assist with HOA/COA Home Association / Condominium invoicing for FNMA, Freddie Mac, FHA, VA Farm, USDA, Litigation and Residential Home Loans;
• Research documentation / Respond to emails from attorneys and provide swift information, to vendors.
• Direct all violations that are placed on foreclosed properties to correct vendors for payment;
• Provide support and information to assist attorneys with searches for confidential information and ID’s;
• Maintain daily reports using Excel
• Confirm and verify processing and closing documents for conventional and government sponsored mortgage loans.
ServiceLink- Fidelity Nation Financial, Jacksonville, Florida 2007 to 2009
Reo/Closing Agent / Mortgage Loan Processing
• Prepared closing documents/ deeds for JPMorgan Chase Bank, Freddie Mac, WM Specialty, LLC, Bank of America, Wells Fargo;
• Prepared specific closing documentation, coordinated matching funds, and initiated appropriated wire transfers to HUD;
• Managed a combined loan processing and closing pipeline of between 80 to 100 files per day;
• Organized the ordering and receipt of loan processing and closing documents, by mail, messenger, fax, and e-mail, and distributed and/or handled accordingly.
Brenda W. Oxford
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Zurich Insurance Services Inc., Jacksonville, Florida 2007 to 2007
Process Assistant
• Provided administrative support to business operations including data entry, mail sorting, general administration;
• Maintained records and provide appropriate reports, maintain files as required;
• Performed general computer requirements including daily data entry functions including enter, access, and retrieve data;
• Prepared contract documents for execution.
American Technical Ceramics, Jacksonville, Florida 2005 to 2007
Production Control
• Examine documents for completeness, accuracy, and compliance to standards and regulations;
• Managed front office communication using multi-line switchboard to accept and direct calls, and take and deliver messages;
• Provided administrative support to management staff using standard word processing and desktop publishing software.
EDUCATION
CCT Community College, Hudson, North Carolina
• Earned credentials toward Associates Degree (AA) Business Administration
• Hudson High School, Hudson, North Carolina-Diploma
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