Administrative Assistant Maintenance

Dorothy S. Pacewicz-Quintero

** ********* *** 732-***-**** (home)

Sayreville, NJ 08872 732-***-****

(cell)

***************@*******.***

Summary:

. ?xperienced Leasing Specialist combining supervisory

experience with leasing/lease renewal/move-ins/move-

outs expertise.

. Proficient in Yardi, Velocity, VeriAdmin, PMAS, First

American Registry and

Magicard printers.

. Proficient in all basic office skills and software

including MS Word, Excel, Power Point,

Outlook and Access.

. Fluent in speaking and writing Polish.

Professional Experience:

Maple Gardens Irvington, NJ

Leasing Specialist (1/2009-8/2014)

. Supervised 4 employees in a 1744 unit apartment complex in an

extremely hectic,

fast paced environment.

. Kept vacant number as low as 4 by sending renewal reminders, and

offering promotions

.including free gym memberships, bus passes, two year leases or

free/frozen rent specials.

. Updated/Advertised apartments on websites daily, and monitor the

market value of the

apartments in the area.

. Personally handled resident issues/concerns ranging from billing

problems, online rent

payments, apartment maintenance issues, transfers, name drops,

"add to leases", lease

terminations, lease renewals, vacates, and new move-ins.

. Verified everything was ready at the end of the month for clients

to pick up their keys,

..have access cards, parking decals, utilities, and that they were

put into Velocity and Yardi.

. Processed vacates using Velocity, Yardi, VeriAdmin, Excel and

emailed the main office

.quickly, and made sure maintenance got the apartment ready for

the next client.

. In charge of the rentable Parking Spots (950 spots), Fitness

Center (120 users) and

..rentable storage space (100 spaces) usage. This involved using

Yardi, Velocity,

..VeriAdmin, MS Word and Excel.

. Troubleshot Magicard ID printer.

Administrative Assistant/Access Control (7/2002-1/2009)

. Answered high volume prospect/current client's calls.

. Assigned and scheduled appointments for the rental agents, as well

as maintenance repairs.

. Inputted/Maintained resident's usage of the gym facility, storage

space, bus tickets and paid

parking spaces.

. Assigned parking decals and access cards using Velocity software.

. Maintained lease renewals and send out specials if needed it for

about 1700 occupants.

. Ordered decals, access cards, and supplies if needed.

. Maintained the front desk and greeted visitors.

. Administrative duties involved copying, faxing, e-mailing, filing,

typing, processing credit

reports using First American Registry, and answering/transferring

calls.

Middlesex County College, Edison, NJ

Student Technical Assistant (9/2001-7/2002)

. Assisted students and faculty with general software questions as well

as

reporting/troubleshooting equipment and network problems.

. Checked labs to make sure computers/office equipment were running

properly.

. Swapped drives and connected/disconnected projectors to computers.

Sears, Roebuck and Company, Mountainside, NJ

Systems Specialist Assistant (8/2001-12/2001)

. Monitored the computer network through a DOS operating system.

. Troubleshot problems occurring among the 35 active

telemarketers within the DOS

environment.

. Updated and printed data using MS Access and DOS.

. Brought the system up in the morning and down at the end of the day.

Education:

Middlesex County College, Edison, NJ

Associates Degree in Applied Computer Science (2002)

(Computer Information Systems)

. GPA: 3.4/4.0, Graduated with Honors

. Deans' List.

. Received Foundation Grants for academic excellence.

References: Available upon request.

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