Frank Capaci
* ********* **** ( Holmdel, NJ *****
732-***-**** ( *******@*****.***
PROFILE
A proven Sales & Marketing Executive with extensive experience leading and
motivating sales organizations across multiple geographic regions..
Outstanding ability to managing employees, devise sales strategy and
execute organizational directives through sales programs and initiatives.
Exceptional leadership skills, decision-making ability and a tenacious
drive to excel. Excellent record of growing revenue and consistently
surpassing goals.
KEY SUCCESSES
< Lead the development and training of managers and account executives to
sell products and services and achieve 15% year over year division
growth.
< Managed business transformation projects including process improvement,
change management and employee engagement strategies to redirect sales
growth targets by 20%.
< Ensured delivery of monthly, quarterly and annual sales goals and managed
a weekly revenue forecast to launch targeted goals leading to 5%
productivity increase in the b2b sector.
< Achieved regional growth of 22% in the Medical Solutions Product Division
of web based solutions.
< Launched the institutional division sales initiative which generated
$250,000 in incremental sales.
< Managed a $7,000,000 budget and maintained a consistent expense level
while expanding revenue and new customers through new channels such as
partnerships and cooperatives increasing ROI by 12% in a 24 month period.
< Reformatted product discount packages, which resulted in a 21%
increase in gross revenue.
< Implemented the business change process into a metric driven
organization with a focus on providing exceptional customer service
and providing consultative oversight to assigned projects which
resulted in a client retention increase of 8%.
< Increased private label utilization program by 20% through cost-
effective .marketing presentations.
THIN ZONE WEIGHT LOSS CENTERS Middletown, NJ
Sales & Marketing Director 2008-Present
Key Contributions:
< Developed defined Sales & Marketing programs to obtain all short and long
range sales and profit goals.
< Established clear milestones and metrics for the sales team and implement
key metrics to track performance and reward success, selected, trained
and developed sales personnel according .
< Initiated new business development, demand generation and targeted
organizations that fit within key verticals: retail, institutional,
healthcare and related industries.
< Motivated and mentored multi division staff, implemented policies and
obtained profit goals.
< Generated sales and profit reports, analyzed data for profitability and
made presentations to key accounts.
< Planed and directed all integrated sales and marketing communications
including e-commerce/web, tradeshows, conferences, advertising, marketing
materials globally to execute on the annual sales plan.
AFFILIATED CONSULTING & FRANCHISE SOLUTIONS
Senior B2B Marketing Consultant, 2007 to 2014 (Consulting Position)
Key Contributions:
< Optimized web sites, content, managed web video content, developed leads
and managed web programs.
< Researched, Developed and Implemented strategic business development and
sales strategies and teams.
< Developed internet based lead program and oversaw web site design to
drive potential clients to company generating 5,000 qualified leads per
week.
< Analyzed the effectiveness of existing advertising and marketing models
and made successful adjustments based on company's individual needs while
maintaining franchise brand cohesiveness.
WORLD'S BEST PRODUCTS/E-Commerce FTDG - Langhorne, PA
Sales and Marketing Director, 2000 to 2008
Key Contributions:
< Maintained a radio talk show in seven markets; featured as guest speaker
on numerous radio stations, cable TV, Pitch and presentations to
investors and delivered news shows to drive sales.
< Developed and implemented consumer services strategies that increased
sales by over $1,000,000 per year and formulated a sales model to offer
enhanced services through our retail staff, online reps and telephone
consultant.
< Sales management of a proprietary line of Consumer Products to retail,
distributors and b2b accounts.
< Sales training of three sales divisions with 49 reps. Developed all
aspects of sales tools including relationship management, cross selling
and customer retention strategies among sales reps.
FIT AMERICA FRANCHISING SYSTEMS - Philadelphia, PA
Corporate National Training Advisor/Multi-Unit Franchisee 1996 to 2000
Key Contributions:
< Led company to achieve ranking as the third largest grossing franchise
group within two years.
< As A National Sales Training Advisor, developed and trained new store
owners, managers and sales staff.
< Increased sales by 10% per year over seven years.
< Developed the retail franchise sales strategy for new franchisees and
assisted with the franchise sales department to sell over 70 retail units
in 3 years.
AMBOY BANCORP - Old Bridge, NJ
Commercial Lender 1993 to 1996
Key Contributions:
< Initiated the startup of the bank's SBA program; awarded as the first
employee in the history of the bank for bringing the SBA, New Jersey
Economic Development Authority, and Federal Home Bank together in a joint
loan project that resulted in over 100 area jobs.
< Established the small business lending department to decrease potential
risk and increase rate yield.
< Instituted the sale of loan guarantees into the secondary market.
GENERAL FOODS - Canton MA
Account Executive
While a full time college student, sold and managed over 75 accounts in the
grocery industry as an full time account executive. Awarded AE of the
month 6 times in 24 months out of over 200 reps and won many sales
promotion awards. Won a national contest for best retail display in the
grocery category. Increased sales distribution by 15% in the first 6
months. And 40% in two years.
ACADEMIC BACKGROUND
MONMOUTH UNIVERSITY - West Long Branch, NJ
Coursework towards Masters in Business Administration (completed 47 of 60
credits) 3.9 GPA
RUTGER UNIVERSITY - New Brunswick, NJ Bachelor of Arts in Political
Science
BROOKDALE COLLEGE ~ Lincroft, NJ Associates in Business Administration
REPUBLIC NATIONAL BANK (HSBC) - New York, NY 24 month Credit/Management
Trainee Program.