Customer Service, Management, Warehousing/Logistics
Resume:
KEOSHA L. THOMPSON
Charlotte, North Carolina 28210
Home:704-***-****
Cell:704-***-****
*************@*****.***
EDUCATION
September 2009- KING’S COLLEGE
October 2010 Charlotte, North Carolina
A.A.S. Degree in Travel and Tourism Management
Travel & Tourism Management Coursework:
Event Planning APOLLO/Leisure Shopper,
Business Communications I & II, Computerized
Reservations, Domestic/International Geography, Guest
Relations, Front/Back Office Management, Keyboarding I &
II, Human Relations, Oral Communications, Introduction to
Travel, Worldwide Tourism, Professional Development, Word
Processing-Core, Sales and Customer Service, Written
Communications
Supplemental Coursework:
Business Law, Introduction to Supervisory Management,
Introduction to Psychology, Principles of Economics,
Research and Report Writing
Honors & Achievements:Dean’s List (Term I), Dean’s
List of Excellence (Terms II & III)
August 2004- WEST CHARLOTTE SENIOR HIGH SCHOOL
June 2008 Charlotte, North Carolina
Diploma
EXPERIENCE
September 2011- Domino's Pizza
June 2014 Charlotte, North Carolina
Assistant General Manager: Helping the General Manager when he is
absent, upselling following budgets and sales, help generate
sales through different marketing techniques, control
inventory, follow up with customer satisfaction, and
managing 15+ employees with their daily task.
September 2010- DOUBLETREE AIRPORT HOTEL
February 2012 Charlotte, North Carolina
Van Driver: Driving guest to and from the airport overnight,
cleaning public areas, also helping with guest needs.
April 2010- EXTERNSHIP
June 2010 Charlotte, North Carolina
King’s College Student Extern
April 2009- FORWARD AIR SOLUTIONS
November 2009 Charlotte, North Carolina
Office supervisor: Controlling inventory, creating spreadsheets,
dispatch, pay roll, RF scanners, mailing shipment, using
electric pallet jack, answering telephones, and general
filing
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