Natalie Corbett
*.*********@*****.***
SKILLS AND QUALIFICATIONS:
Strong communication and interpersonal skills, with an ability to relate well to the public, provide quality
customer service, and build relationships with individual
Experience in conducting meetings, planning events and team leadership
16 Years of Customer service, filing paperwork and supervising other employees
Strong typing skills and proficient in all Microsoft Office Applications
PROFESSIONAL EXPERIENCE:
Tower Radiology Tampa, FL November 2005-Present
Lead Scheduler/Medical Records/Front Desk
Answer a high volume of calls
Problem solving for patients
Medical Insurance Verification
Medical Terminology
Data Entry
Scheduler
Medical Records
All medical personal, Tampa, FL July 2005-November 2005
Staffing Agency/Tampa General Hospital/Florida Orthopedic Surgery Center
Inbound and outbound calls
Collection
Data entry
Assisting customers with needs
Knowledge of products, services and processes
Applied intermediate product acquisition
Used skills and relationship building with members
Managed confidential information
Dollar Rent a Car, Tampa, FL November 2000-May 2005
Senior Customer Service Rep
Inbound Calls
Problem solving for customers
Data Entry
Networking
Microsoft Office applications
Issued rental agreements
Collection
Knowledge of insurance policies with customer
Networking with sister companies
EDUCATION AND TRAINING:
King High School, Tampa, FL August 1993-June 1997
High school diploma
High honor roll