Customer Service Representative
Resume:
Connie L. Linsey
Houston, Texas 77031
******.******@*****.***
Objective
To secure a challenging administrative role in a reputed firm, to further
utilize my existing skills and acquire new abilities
SUMMARY OF QUALIFICATIONS
Proficient in Microsoft Office, Administrative Assistant, Purchasing,
Logistics, Excellent Communication and Interpersonal skills
EMPLOYMENT
Customer Service Representative February 2014 to Present
Keller Warehousing & Distributing
Customer Service, Clerical, Data entry, Screening Documents,
Inventory Control. Warehousing
Manage.
Assistant Air Export/July-2013 to February 2014
Prologistix (Resource MFG Agency) (Kuehne-Nagel, Inc.)
Work with airfreight, booking flights, dealing with airlines, and
flight schedule with area sales
Agents Certification of Origin Stamps, Closing house bills,
Customer Service, Screening Hazard
Chemical and Cargo goods, Utilize Ceil USA Production system
Administrative Assistant March 2011 - July 2013
Prologistix (Resource MFG Agency), Houston, TX (Ceva, Van Drilling Inc.)
. Provided administrative Assistant support numerous office functions.
Duties such as data entry, answering telephones and e-mail, Word,
Excel, Outlook assisting visitors, and resolving a range of Basic
administrative responsibilities like faxing, filing, photocopying,
managing incoming and outgoing mail.
. Operated desktop computer to compose and edit correspondence and
memoranda from dictation, verbal direction and from knowledge of
policies of established departments; prepared, creating letters,
composed, memos, edited and distributed agendas and minutes of numerous
meetings
. Scheduled and coordinated meetings, appointments, events and other
similar activities for supervisors, which also include travel and
lodging arrangements
Logistics/ Warehouse Coordinator 2006 - 2011
Medius/Foxconn Corporation, Houston, TX
. Maintained inventory of shipping materials, tools, crate disassembly
and warehouse production
. Provided accurate data entry for all shipping transactions in a timely
manner
. Ensured timely arrival of deliveries, Service Sales and clearing of
dock location for incoming material. Representatives/Route Drivers and
Customers.
. Independently organized surveillance of all material in quantity and
orders
. Unloaded trucks with a forklift and pallet jack equipment
. Maintained a neat and orderly work environment, kept aisles open to
personnel and equipment
. Ensured any safety issues were addressed and elevated to the immediate
supervisor.
Data Entry Clerk 1997 - 2006
First Data Inc. Houston, TX
. Performed complex transactions including priority accounts requiring
error-free work
. Provided overall coordination and maintenance for the banks internal
operations activities
. Reviewed, processed, and researched documentation and transactions for
domestic and international, consumer, commercial, and wholesale bank
businesses, services, and clients,
. Ensured effective and efficient operations support and quality service
for the assigned areas internal business partners and external
customers and clients
. Entered and verified alphanumeric data from a variety of sources
including: paper-based, electronic, and phone, into a computer database
Clerk 1995 - 1997
Hays Oil Data, Inc. Houston, TX
. Managed all official company correspondence and upgrades to filing
systems efficiently
. Created a systematic and reliable computerized customer database
. Responsible for onboarding and training of new employees joining the
organization
EDUCATION
Associates Degree
National Education College
Business English Certificate
Houston Community College
Software Program
Microsoft Office Excel, Windows XP, 2007-2010, MFG/Pro, and JDE Edwards
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