Customer Service
Resume:
De’Neasha Boyd
St. Louis, MO *****
Cell: 314-***-****
********@*****.***
Profile
Strong planner and problem solver who readily adapts to change, works independently
and well with others. Able to juggle multiple priorities and meet tight deadlines without
compromising quality. Allow me to help your company.
Education:
SNHU ONLINE St. Louis,MO
Currently studying Psychology (BA)
Daruby Academy St. Louis, MO
Certified Nursing Assistant License Aug-Dec 2012
Skilled in all lifts and transportation methods
Better Family Life (Career Development Training) St. Louis, MO
Certificate of Completion July-Aug 2012
ITT Technical Institute St. Louis, MO
Relevant Courses: June 2010- Nov 2011
Strategies for the Technical Professional
Computer and Productivity Software
Composition II: Creative Writing
Vatterott College NorthPark Berkeley, MO
Completion: Aug 2007- Sept 2009
September 2009
Professional Development:
Customer Service Skills
Communications
Creative Thinking
Problem Solving
Cosmetic Care
Normandy Senior High School St. Louis, MO
Graduate Sept. 2002- May 2006
Diploma obtained after required
4 year curriculum was completed
Successfully for school district.
Key Skills:
License:
• Cosmetology License
• CNA License
• License of CPR
Office Skills:
v Office Management
v Records Management
v Database Administration
v Spreadsheets/Reports
v Event Management
v Calendaring
v Front-Desk Reception
v Executive Support
v Travel Coordination
Computer Skills:
o MS Word
o MS Excel
o MS PowerPoint
o MS Outlook
o MS Access
o MS Project
o MS Publisher
o FileMaker Pro
o Windows
Language Skills:
Ø Spanish
o Intermediate Level Speaking
o Intermediate Level Reading/ Writing
Experience
Independent Contractor Aug. 2007-Current
Acquired my license in Cosmetology in 2009 and have been styling hair, booking appointments,
personal consultations, and home travel. This job required me to have great communication
skills as well as travel experience. It taught me how to sale my skills to the public and offer them
a public service they needed. I’m determined, quickly taught and organized. I could bring the
skills you are looking for and more to your company.
REFERENCES UPON REQUEST
Contact this candidate