Help Desk Support
Resume:
Patricia A. Liebenrood
Delray, Florida 33483
***************@*****.***
Computer Network Systems Specialist
EDUCATION
Trident Technical College Charleston, SC
Associates in Applied Science: Network Systems Management
2014
Certifications: A+/Network+ Technician, Network Security, Computer
Network Technician
Systems: Linux, Windows 2000/XP/7/8
Languages: Visual Basic, SQL, Java
Software: MS Office 2007 and 2010, MS Excel 2007 and 2010, Publisher
2007 and 2010, MS OneNote 2010, MS Outlook 2010, MS Powerpoint 2010
Intro to Network Administration-Windows 7 configuration, Network
Fundamentals (prep for Network+), It and Data Assurance (prep for
Security +), Computer Resource Management (prep for A+), Data
Communications, Cisco Internetworking Concepts, Probability and
Statistics, Windows Server 2008 - Network Infrastructure
Configuration, Computer Programming, Linux, and Cisco.
TCP/IP protocols V4 & V6, 7 Layer OSI Model, Client/Server based
networking, Vertical and horizontal cabling concepts, routing and
switching basics, Wireless LAN, Active Directory, DHCP, DNS, IPsec,
Thin client computing, Security-encryption concepts, Visual Basic
Script programming, Visual Logic concepts, Sharepoint designed
websites, Dreamweaver designed websites, Cisco Fundamentals, Ghost
console and Client, Sysprep, Creating Answer Files.
IT Helpdesk Intern -
2013
Provide networking/desktop support and perform mainframe and account
maintenance tasks.
Job Related Knowledge/Volunteer
Participate in educational opportunities; reading professional
publications; maintaining personal networks with Charleston Digital
Corridor, Women's AAITP member and volunteer time to non-profit
organizations.
Recent Volunteer Work:
Google, Guru for CS Program, College Park Middle School, Ladson, SC
2014
EMPLOYMENT HISTORY
Space & Warfare Facilities (SPAWAR) 2008 -
2009
Executive Assistant/Program Analyst, Scientific Research Corporation -
Maintain engineer's daily activity report, track and manage project
reports, and ensure required education/training is completed.Utilize Corp
Web and Business Management System (BMS).Prepare documentation for security
clearances, CACC computer access, security badges, NMCI access and global
directories, etc.
Naval Facilities Engineering Command (NAVFAC)
2004 - 2008
Program Analyst, BlackHawk Management - Instruct invoice submission
requirements to include appropriate verification of Schedule of Work,
Man-hour reports and Final Contractor's Release (NAVFAC 4330/7). Process
certification form (NAVFAC 7300/32) for contractor invoices under the
Prompt Payment Act. Applying accounting data for clients and fund
availability utilizing financial data base systems, FIS, etc.
Communicate with various Defense Finance Accounting Service Centers
through out the U.S. to ensure timely payments. Monitor interest paid on
service and construction contracts and report directly to the Resident
Officer In Charge.
Utilize and update reporting systems, including the NAVFAC Facilities
Information System (FIS), STARS One Pay System, and Business Management
System (BMS). Update current "Work in Place" (WIP) and perform
contractual closeouts. Develop processes to improve data quality and
maintenance to meet deadlines and delivery dates.
D. M. Williams
2002- 2003
Retail Sales Consultants
Market Manager - Implemented national program in retail and chain
stores. Hired, trained, and monitored performance of program with the
Retail Sale personnel (approximately 20) conducting surveys throughout
the Virginia and Washington market.
Christian World Adoption
1998 - 2001
China Case Manager/Embassy Director - Traveled to China with families to
adopt internationally. Visited orphanages to assist in obtaining items
and organized fund raisers within the China program. Assisted Executive
Director in planning International Children's meetings in Washington, DC
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