PO Box ***
Round Rock Texas *****
[Website]
*********.**@*****.***
Fay Simpson
OBJECTIVE Sales Development Representative with extensive background in sales development,
appointment setting, lead generation and full cycle sales with an emphasis in the technology
industry. Seeking a position in sales development while working remotely from a home office.
• Strong work ethic, aggressive goal setting, and excellent verbal, written and presentation
SKILLS &
skills.
ABILITIES
• Ability to grow accounts and renew existing accounts by continually exceeding goals and
providing leads of exceptional quality.
• Seasoned, highly competitive skills as a personable business professional with a talent for
effective persuasion, tactful diplomacy, strong analytical, presentation, and problem-solving
skills.
EXPERIENCE GENERATION SALES GROUP
April 2014 to Present
Responsible for the development of lead generation initiatives and strategies to identify qualified
leads. Contact prospects and introduce the client company’s value proposition of product and
services offerings to secure appointments and meetings for sales teams with qualified customer
targets.
VOLUSION
February 2014 to April 2014
Contact new and existing customers to generate business opportunities for Volusion's all-in-one
ecommerce solution. Provide services that range from designing, launching and optimizing your
on-line store to custom hosting as well as promoting your business through our marketing
experts.
INVENIO MARKETING
November 2011 to July 2013
Generate, nurture, maintain and close contracts for our Invenio Marketing Client, Charter
Communications. Maintain a working knowledge of cable television, high-speed Internet, and
telephone services and solutions. Duties included using a solution/consultative selling approach
to identify customer needs and influence telecommunications purchasing decisions.
BUSINESS COMMUNIATION SOLUTIONS
July 2011 to November 2011
Create quality leads for Outside sales reps. Maintained a working knowledge of phone services
such as Hosted Voice and SIP Trunking (VoiP) and conveyed the value proposition to
small/medium sized businesses. Built and maintained many strong relationships with customers.
Communicated daily with the operations/engineering team regarding completing installations
and organizing site surveys to ensure a successful project completion.
RAINMAKER SYSTEMS
August 2005 to July 2011
Generated interest in products and services for several high tech companies as well as several
startup companies by gathering data, positioning benefits/features, qualifying prospects needs,
authority, timeframe to purchase, and gathering budgetary information. Assisted with coaching
and developing employees.
Selected for the initial launch of a Citrix Xen Server outbound sales program. Qualified sales
opportunities and completed the sales cycle to deliver complex and comprehensive
virtualization/cloud solutions.
Additional sales projects included completing the sales cycle for expired service renewal
contracts for Hewlett Packard and IBM.
DATA MARKETING GROUP
October 2002 to July 2005
Generated B2B leads for Microsoft outside sales representatives.
Maintained top 5% of company in achieving sales goals.
Chosen for special projects such as working with a team of three other reps who began and
ramped up the Microsoft Small Business Team.
SPHERION
July 2004 to July 2005
Inbound (Phone) Sales Representative through Spherion for Dell in the area of Federal and State
Agencies, K-12, and higher education institutions. Maintain a working knowledge of company
products, services and promotions as well as handling customer issues. Remained consistently
within the top 5 sales engineers for highest revenue out of a team of 30.
THE COBALT GROUP
October 2000 to September 2001
Performed functional, regression and automated stress and performance testing using Win-
Runner and SQA Robot.
IBM
June 1993 to July 2000
Performed technical phone support for IBM through Computer Task Group. Assisted customers
in resolving interoperability issues between Microsoft Clients and OS/2 Lan Servers. Resolved
transport-layer protocol issues. Assisted entry level support technicians with more complex
technical issues. Moved to the OS/2 functional and regression testing division in 1995 and
performed both automated and manual regression tests on new releases of OS/2 Lan Server.
BAYLOR HOSPITAL
June 1993 to July 2000
Installed and Supported networked PC's and peripherals over an Ethernet/Fiber Optic Wide Area
Network at Baylor Hospital. Diagnosed and resolved hardware and software problems.
EASTFIELD COLLEGE
EDUCATION
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JANUARY 1984 TO JUNE 1986
Associate's Degree, Electrical, Electronic and Communications Engineering Technology, 3.2
GPA
Market Sense Inc. (Sandler Certification 2011)
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