Customer Service Sales

Mr. Marlon Augustin

Telephone- 020*-***-**** Mobile- 074********

E-mail- ************@*******.**.**

Dear Sir/Madam,

I have read your recent job advertisement for and I am writing to say I am interested in

working for your company and to ask that you consider my application.

My previous experience in Final Cut Pro leads me to believe that I am well suited to this type

of employment as I particularly enjoy editing productions.

In addition I am particularly interested in the services offered by your company and feel that

my knowledge of this area, may help bring a motivated and active candidate with high

demeanour and able to treat staff and customers with utmost respect.

My skills in Final Cut Pro are fairly adequate yet I am always willing to learn through hands on

as well as help from others as much as I would like to help and assist others myself. As my

nature for being part of various volunteering organisations and events in the past could

probably prove I have the patience, wellbeing, enthusiasm and drive needed to help make all

sales run smoothly and making customers feel comfortable.

Here are two examples of my most well edited productions – one from college and one from

university…

https://www.youtube.com/watch?v=oTaiZNP7qaY

https://www.youtube.com/watch?v=I-fPeoY6He4

I am confident, well spoken and polite member of staff who can grow to have excellent

knowledge about the types of goods sold in your store.

I am able to start work immediately and any holidays including the Christmas period.

Thank you for taking the time to consider my application and I look forward to hopefully

hearing from you.

Yours faithfully,

Mr Marlon Augustin

I am a hard working individual with a variety of skills and experience that I have gained from jobs and

Mr. Marlon Augustin

Telephone- 020*-***-**** Mobile- 074********

E-mail- ************@*******.**.**

academic life. I recently graduated from University of Roehampton being awarded a degree. I work

well in teams as well as independently and will provide quality service to ensure all tasks are met with

satisfaction. Whilst on work experience, I was working in a team-based environment. This included

planning, organising, coordinating and commitment. I communicate well with people and I can adapt

to new surroundings.

Education and Qualifications

September 2010 – present University of Roehampton

Media, Culture & Language / Film Studies

Grades Attained: 2:2

September 2008- 2010 Paddington Academy

B-TEC National level 3- Media

Grades attained: Distinction

September 2007- July 2008 Paddington Academy

B-TEC first diploma media studies

Grades attained: 5 distinctions 2 merits (distinction*)

September 2002 - July 2006 North Westminster Community School, Marylebone

GCSE’s including: Science, English language and

literature, Maths, Citizenship and Drama

Key Skills & Achievements:

• Communication, Citizenship skills, Evaluations, Analysis, Problem Solving.

• Given official permission to attend media conferences throughout London.

• Nominated for school council in 2004-2005

• Selected for inviting and mentoring newcomers into the media department.

• Enthusiastic character.

• Easily approachable and adaptable to learn and increase my knowledge.

• Good communication skills.

• Good team working skills.

• Won various awards for my Final Cut Pro skills in Sixth Form and achieved a 1 st in my only

production module through university.

Mr. Marlon Augustin

Telephone- 020*-***-**** Mobile- 074********

E-mail- ************@*******.**.**

Employment and Career history

May 2014 – Present Hamley’s Toy Store

Hamley’s Helper (Sales Assistant)

July 2013 – May 2014 Topshop Flagship Store, Oxford Circus, London

Stockroom Assistant

February 2012 - Present Sword Security, Wembley Central, London

Escalator Safety Supervisor

Key Roles Undertaken:

• Assisted customers on the shop floor and broadened my customer service skills.

• Given multiple tasks throughout my working days and extra responsibilities.

• Worked on training and developing my skills including customer services.

• Worked as part of a team within the retail shops

• Ensured the safety of spectators through the working environment

Activities and Interests

I have been training with the Westminster Volunteer Police Cadets (WVPC): currently working on

achieving my silver Duke of Edinburgh and have been involved with the Volunteer Police cadet

program for 5 years since 2008 with one of those years being a Met Volunteer. In Wembley Stadium I

supervise from 6-20 stewards professionally and effectively as well as ensure that customers get the

recommended assistance. This goes well with my mental attitude towards taking situations that

appear too hard and simplifying them. My other interests include researching current affairs and

topics. I like to work professionally in my working environments to make myself easily approachable

for the public. My customer service skills have improved whilst working as a spectator safety steward

and were recently tested highly during the London 2012 Olympics.

Referees

References on request

Contact this candidate