Customer Service Sales

Michael Bullard

Owner, The Yardsale

Wills Point, TX

acgql5@r.postjobfree.com - 254-***-****

To work for a company that will allow me to use and expand upon my current skills and knowledge. I am

looking for a company that I can grow with and learn from. I hope to find a position that allows me to stay with

and possibly move up within the company.

WORK EXPERIENCE

Owner, The Yardsale

Resale Shop Specializing - September 2006 to November 2012

Owner Operator of Resale Shop Specializing in one of a kind items, antiques, furniture, appliances, houseware,

clothing, sporting goods, home decor and more. Managed day to day operations, Accounts payable, Accounts

receiveable, Purchasing, Collecting and dispersing State Sales Taxes, End of year inventories for tax

purposes, Purchasing of Goods and Services, Advertising, Customer service, Scheduling and Supervision of

Employees.

Assistant Manager

Arby's - April 2005 to September 2006

Customer service, in a fast food Restraunt. Opening and Closing of the Restraunt, Bank Deposits, Scheduling,

Hiring and Firing of Employees, Inventory, Profit and loss Statements, Food Ordering, Food Costs, Labor

Costs, Billing, Service Agreements and Service Repairs, Vendor selection.

Salesman, The Roomstore

Fourty Thousand Dollars - June 2004 to December 2004

Greeting Customers, Demonstrating features and benefits of various furniture, obtaining Credit Applications

from Buyers, Keying in Sales Orders, Checking Vendor Stock availability, Scheduling deliveries and Customer

pick up of furniture, Selling add on's such as fabric protection, 3 year warranties, Leather protection, and

woodcare Kits, Meeting or exceeding monthly Sales and Delivered furniture minimums of $ 40,000 ( Fourty

Thousand Dollars).

Owner

Broker Rainbow Mortgage Inc - January 1998 to March 2004

Self Employed as a Mortgage Broker with a Staff of 12 Employees. Over saw day to day operations

of Business such as Hiring and Firing of Employees, Payroll, Accounting, Scheduling, Inventory, setting

up Accounts with Lenders. Obtained Mortgage Loans on Behalf of Borrowers such as FHA, VA, Prime

Loans, Stated Income Loans, No Income no Asset Loans, as well as Subprime Loans, Based upon each

Individuals own Objective and Credit History, Specialized in Bankruptcy and Foreclosure Bail Outs, Ordered

Title Insurance, Appraisal, Hazard Insurance, Improvement Location Certificates, Survey, and obtained all

necessary Documents required by each individual Lender to ensure a timely and Professional Closing of the

Mortgage Loan.

Salesman

Banker Auto Outlet - October 1995 to January 1998

Automobile Salesman for an Independent Used car Dealer, Greeted potential Customers in order to establish

their needs and wants in a new Automobile, Closed each Individual Sale, Obtained Financing such as A paper

and Subprime High Risk secondary Financing for each Individual buyer based upon their own specific needs

and Credit Situation. I was able to specialize in obtaining Financing for buyers with recent Repossessions,

Prior Bankruptcies, and currently experiencing Foreclosure on their Homes. Was responsible for determining

if any automobile sold by any Sales Person would be delivered prior to obtaining Financing due to my abilities

to determine if financing was obtainable based on the buyers credit report.

Salesman

Rocky's Auto Inc - May 1990 to October 1995

Salesman for Colorado's largest Independent Used Car Dealer, selling 25+ cars consistently each month,

Greeted Potential Customers in order to establish their individual needs and wants in a new automobile,

Helped establish and set up their own finance department, obtained financing for each Individual Buyer based

upon their specific needs and credit situation, specialized in obtaining secondary high risk loans on behalf of

borrowers.

Room Service Captain

Riveria Hotel And Casino - August 1983 to April 1990

Grave Yard Room Service Captain for a 1500 room Hotel and Casino, Supervised a staff of 25 Employees

including Wait Staff, Cooks, Cashiers, Prepared and Coordinated Food and Beverage Orders, Coordinated

Private parties and Buffets for Numerous VIP's, Motion Picture and Music Celebrities, High Rollers, Whales,

and the General Public, Coordinated Room Service orders to ensure proper preperation and timely delivery

of all orders. Handled all disciplinary matters in accordance with Hotel and Union Rules and Procedures.

Waiter

Shadyside Cafe and Tavern - September 1980 to July 1983

Waiter for an independently owned Restraunt and Bar, Duties included opening and closing of Restraunt,

taking orders for food and beverage including alcoholic beverages, Serving orders in a Professional and

Timely manner, preparing food and beverage orders, Bartending, Bussing tables, Running Cash Register, and

cleaning of Restraunt.

Assistant Manager

Skelly's Truck Stop - March 1971 to September 1980

Began working as a Busboy at the age of 13 years old was soon promoted to Dishwasher to Prep Cook To

Line Cook and finally to Assistant Manager ending duties included helping to over see the daily operations of a

24 hour a day Truck Stop Restraunt and Gift Shop, Scheduling, training new Employees, Ordering, Inventory

Control, Greeting the Customer, Food Preparation, Bussing Tables, Washing dishes, Serving the Customers,

running cash registers, and filling in where and as needed to ensure the best possible dinning experience for

the customer.

EDUCATION

automobile

Southern Career Institute - Boca Raton, FL

January 1993 to April 1993

Paralegal Course

Southern Career Institute - Boca Raton, FL

January 1992 to December 1992

Lancaster High School - Lancaster, TX

1973 to 1977

Mesquite High School - Mesquite, TX

1977

ADDITIONAL INFORMATION

Qualifications:

Over 20 years successful Management Experience with a proven track record of creating and maintaining

successful Business profit goals. 14 years experience in Sales, Financing, Secondary high risk Financing,

Mortgage Lending, Subprime Lending, Basic Accounting, Management, Scheduling, Ordering, Inventory,

Accounts Payable, Accounts Receivable, Payroll, as well as Customer Service. 15 years Experience in Food

Service and Restraunt Management.

Contact this candidate