Customer Service Administrative Assistant

Christopher Miller

Computer programming Student

Lawrenceville, GA

**************@*****.*** - 770-***-****

I am a highly enthusiastic customer service professional with 3 years client interface experience. I am looking

for a part time position in an environment that offers a greater challenge, complimenting my professional skills.

HIGHLIGHTS

Strong organizational skills

Sharp problem solver

Courteous demeanor

Strong work ethic

Reliable

Proper phone etiquette

Quick learner

Computer savvy

Mathematical aptitude

Microsoft proficiency

Meticulous attention to detail

Results-oriented

Time management

Professional and mature

Resourceful

Strong communication skills

Excellent multi-tasker

WORK EXPERIENCE

Fuel Clerk

Kroger - Duluth, GA - March 2011 to February 2014

Assist customers with cash/credit/debit transactions.

• Count drawer and handle cash receipts.

• Computed sales prices, total purchases and processed payments.

• Placed special orders and called other stores to find desired items.

• Recommended merchandise based on customer needs.

• Operated a cash register to process cash, check and credit card transactions.

• Explained information about the quality, value and style of products to Influence customer-buying decisions.

• Answered customers' questions and addressed problems and complaints in person and via phone.

• Opened and closed the store, which included counting cash drawers and making bank deposits.

• Maintained visually appealing and effective displays for the entire store.

• Educated customers on product and service offerings.

• Processed all sales transactions accurately and in a timely fashion.

• Marked clearance products with updated price tags.

• Worked as a team member to provide the highest level of service to customers.

• Maintained friendly and professional customer interactions.

• Verified that all merchandising standards were maintained on a daily basis.

Parts Runner

NAPA - Norcross, GA - June 2010 to January 2011

Quickly pull parts from the warehouse for customers at the retail store.

• Gather and palletize merchandise being shipped to NAPA Retail stores.

• Help organize and put away received freight from manufacturers.

• Maintained accurate stock records and schedules.

• Unloaded, picked, staged and loaded products for shipping.

• Rotated stock by code and receiving date.

• Followed proper selection procedures as established by the company.

• Transported goods from racks, shelves and vehicles.

• Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.

• Worked at a rapid pace to meet tight deadlines.

• Removed pallets, freezer boxes and damaged products from returning trailers.

• Assembled product containers and crates.

• Cleared damaged items and loaded freight.

Busser

On The Border Restaurant - Duluth, GA - February 2010 to June 2010

Clear tables.

• Make tortilla chips.

• Help with customer beverages and answer customer questions about menu.

• Assisted co-workers.

• Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.

• Cleaned bars, work areas, and tables.

• Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.

• Inspected dining and serving areas to ensure cleanliness and proper setup.

Administrative Assistant

Ohnemus Construction - Quincy, IL - May 2009 to January 2010

Responsibilities

• Seasonal/summer Construction apprentice.

• Ordering, stocking, and distributing office supplies;

• Making photocopies, sending faxes, shredding documents;

• Organizing and maintaining paper and electronic files;

• Maintaining general office tidiness;

• Running errands and performing miscellaneous job-related duties as assigned

• Recording and filing information.

• Preparing packages and mailing, including bulk mailings, for delivery and distribution.

• Effectively deal with job stress, angry callers, and upset customers.

• Use questioning and listening skills that support effective telephone communication.

• Use an effective approach to handle special telephone tasks like call transfers, taking messages, callbacks,

holds, interruptions, and unintentional disconnects.

Administrative Assistant

Ohnemus Construction - Quincy, IL - May 2008 to August 2008

Responsibilities

• Seasonal/summer Construction apprentice.

• Ordering, stocking, and distributing office supplies;

• Making photocopies, sending faxes, shredding documents;

• Organizing and maintaining paper and electronic files;

• Maintaining general office tidiness;

• Running errands and performing miscellaneous job-related duties as assigned

• Recording and filing information.

• Preparing packages and mailing, including bulk mailings, for delivery and distribution.

• Effectively deal with job stress, angry callers, and upset customers.

• Use questioning and listening skills that support effective telephone communication.

• Use an effective approach to handle special telephone tasks like call transfers, taking messages, callbacks,

holds, interruptions, and unintentional disconnects.

Administrative Assistant

Ohnemus Construction - Quincy, IL - May 2007 to August 2007

• Seasonal/summer Construction apprentice.

• Ordering, stocking, and distributing office supplies;

• Making photocopies, sending faxes, shredding documents;

• Organizing and maintaining paper and electronic files;

• Maintaining general office tidiness;

• Running errands and performing miscellaneous job-related duties as assigned

• Recording and filing information.

• Preparing packages and mailing, including bulk mailings, for delivery and distribution.

• Effectively deal with job stress, angry callers, and upset customers.

• Use questioning and listening skills that support effective telephone communication.

• Use an effective approach to handle special telephone tasks like call transfers, taking messages, callbacks,

holds, interruptions, and unintentional disconnects.

EDUCATION

Associate's Degree in Computer Programming

Gwinnett Technical College - Lawrenceville, GA

2014 to 2016

High School Diploma

Peachtree Ridge High School - Suwannee, GA, US

2009

SKILLS

Microsoft Office, Excel.

LINKS

http://www.linkedin.com/pub/christoper-miller/74/aa/117/

ADDITIONAL INFORMATION

VOLUNTEERING

• Worked with youth through Police Explorers program

• Volunteered at Duluth Fall Festival.

Contact this candidate