Customer Service Administrative Assistant

Location:

Posted:

November 15, 2014

Priscilla Quezada

PERSONAL STATEMENT

Dedicated Clerical / Administrative Assistant / Customer Service with more than 7 years experience. Extensive skills in Customer Service. Self-

Motivated with strong organizational and communication skills.

Work Experience

Merchandise Supervisor

Walmart, 1509 east 2nd beaumont, ca 92223

Customer service, supervised and overseer of backroom and sales floor. Binned and picked product for sales floor.

Cashier, ordered product for department worked to control shrinkage. Inventory management. Assisted vendors .

ADMINISTRATIVE ASSISTANT

SIMPLER LIFE EMERGENCY PROVISIONS, INC. 2035 park ave ste 1 Redlands, Ca. 92373

working as part of a team and supporting the office manager. Responsible for the day to day tasks and administrative

duties of the office including covering reception area.

Key duties were:

Meeting and greeting clients and customers to the office,

Typing documents and distributing memos.

Supervising work of office members and assigning work for them.

Handling incoming / outgoing calls, correspondence and filing.

Faxing, printing, photocopying, filing and scanning

Organizing business travel, itineraries, and accommodation for owner of company.

Monitoring inventory, office stock and ordering supplies as needed.

Responsible for purchase orders. Raising of purchase orders and invoice tracking.

Creating and modifying documents using Microsoft Word.

Setting up and coordinating meetings, outside sales and conferences, updating and filing of all documents. Worked

under owner of company.

EDUCATION

MT. VIEW HIGH SCHOOL, parkway dr El monte, Ca 91732

General Basics

SKILLS

A clear and confident telephone manner.

Ability to communicate effectively with a wide range of customers

Proven aptitude for dealing with customer complaints

Experience knowledge of Microsoft word, Cougar Mtn accounting system

Experience of working in a busy, inbound call center environment

Dealing with customers face to face and trouble shooter.

REFERENCE: available upon request

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