PRABHAKAR SINGH
Contact:+91-982*******/+91-898*******
E-Mail: ************@**********.***/*****************@*****.***
High Performance Management Professional, seeking assignments in New
Product Development, Quality Assurance and Customer Support Operations in
Automobile Industry with an organization of high repute
PROFILE SUMMARY
. A result oriented professional with an experience of 10 year in, Quality
Assurance and Customer Support Operations and Management representative
of ISO/TS 16949:2009.
. Qualified lead auditor of ISO 9001-2008 .
. Diploma in mechanical engineering & MBA in Total quality managment .
. Proficient in documenting all types of system related work as per
requirements of ISO 9001:2008, ISO/ TS 16949:2009 for Quality Management
System
. Actively participated in Kaizen activities for continuous improvement in
productivity and quality
. Extensive experience of preparing & maintaining quality records of APQP,
PPAP, FMEA, SPC, etc.
. Expertise in conducting process audits & product quality audits.
CORE COMPETENCIES
. Taking stringent quality measures including preparation / maintenance of
necessary documents to ensure compliance with above standards &
customer's requirements
. Periodically conducting internal audits to assess the status of
deployment of systems and taking corrective measures for achieving
organizational objectives
. Assessing the process and product quality developed in compliance with
pre-set technical specifications; detecting defects / faults and
initiating corrective actions
. Managing the vendor development & up-gradation in terms of Quality,
Delivery & System by providing technical support .
. Conducting inspection of Supplier Quality of all New Development
Components
. Identifying areas of quality failures and taking steps to rectify the
system wide preventive and corrective actions to avoid the reoccurrences
ORGANISATIONAL EXPERIENCE
Since Jan'14 Shaktimaan Auto Fabrication Pvt. Ltd. Pithampur, it
is Engaged In Manufacture And Supply OF Fabrication and Assly. Part as per
Customer Requirement, they have reputed customers Like Force motor
Pithampur, Man Truck Pithampur, CNH Pithampur, Pinnical Industries
Pithampur, CEBBCO Pithampur and Jabalpur. work as Asst.Manager- Quality
Assurance
Key Result Areas:
. Preparation of ISO/TS Documentation procedures, manuals, standards and
specifications.
. Maintain all documents of ISO-TS16949:2009 into company's management
system.
. Responsible for generating new strategies and plans for improving
quality of the product.
. Improve Key Performance Indicator including Incoming inspection, In-
process inspection and Final product through various improvement
initiatives and living Quality Management System.
. Conducting periodical Quality Audits at Vendor's place & implementing
SPC techniques.
. Minimizing the Inward Quality inspection by implementing the Self
Certification process for selected Vendors.
. Evaluation of New developed Samples & Approvals.
. Handled customer queries to meet their expectations.
. Analysis of customer complaints.
. Implementation of corrective actions and monitoring effectiveness.
. Improve customer satisfaction with respect to product quality.
. Reduction of Internal rejection through QC Tools (also with advanced
quality tools).
. Analyze and solve problems using PDCA, G-8D.
. Work with Production personnel in an advisory role to assist them with
quality issues within their department.
. Handling of internal and external calibrations of instruments and
equipments.
. Handling a team of employees in quality assurance department and
supervised their work.
. Responsible for generating new strategies and plans for improving
quality of the product.
. Effective management / Processing of APQP stages & PPAP Submission.
. Perform Supplier Quality Systems & Processes Audit at supplier's
work.
. Communicate & ensure adherence of quality requirements to suppliers.
. Interact routinely with Purchasing, Engineering & Suppliers to
proactively improve .quality of parts.
. Monthly reporting of PPAP & Audit result status
. Continually work with suppliers to improve performance, implement
process control.
. Responsible for investigating, analyzing & solving the problems in
part quality at .supplier's works.
. Analyze supplier capabilities, develop & maintain supplier quality PPM
within targets.
. Identify potential quality risk & take effective actions to eliminate.
. Manage Low performing suppliers, Non-Conformity Inspection & 8D
Reports..
. Assist in Supplier Evaluations, disqualification & resourcing.
. Ensure compliance of quality system processes - Both at supplier's
works & within the department.
. Continual involvement in improving product quality, reliability &
reducing part cost
PREVIOUS EXPERIENCE
Sep'09 - Jan'14 Pioneer Engineering Industries, ujjain, it is
Engaged In Manufacture And Supply OF Original Equipment Parts (Ferrous
Material Casting) As Per Customer Requirement, they have reputed customers
Like VECV Pithampur, Avetech Ltd. Pithampur, Shasta Engineering Enterprises
Indore, CNH Pithampur, Kirloskar Brothers Ltd. Dewas. work as Sr. Engineer
- Quality Assurance
Key Result Areas:
. Accountable for implementing ISO 9001: 2008 & TS 16949: 2009.
. Maintaining documents as per TS-16949 and PPAP.
. Accountable for maintaining quality from incoming to PDI for MAN
product
. Conducting Product Audit. Process Audit to reduce non-compliances &
achieve customer satisfaction.
. Monitoring of in house rework & rejection.
. Handling of customer complaints & give suitable corrective &
preventive action.
. Schedule maintenance of all instruments (Calibration)
. Gathered feedback from customers regarding the improvement in product
and quality of new product Conducting the In Process inspection for
the same.
. To do why- why and root cause analysis for the problem and rejection
coming on line.
. Responsible for Final Inspection Stage (PDI).
. Carrying out 5S,Poke- Yoke and kaizen activities for continuous
improvement
. Knowledge of SPC, PPAP, FMEA & 7 QC Tools.
. Familiarity of the various processes involved in manufacturing/
production.
. Daily Activity Report
May'07 - Sep'09 Supreme Roll & shear Pvt. Ltd. it is manufacturing
of Cold Rolling Mill Roll & other industrial tools designing &
development, industrial and other applications. work as Engineer - Quality
Assurance
Key Result Areas:
. Served as Process Engineer for heat tritment and machining process and
determined quality improvement parameters by identifying statistical
methods relevant to manufacturing processes
. Established statistical confidence by identifying sample size and
acceptable error.
. To maintain Quality records as per ISO 9001:2000
. Responsible for Incoming, in process & Pre dispatch inspection.
. To conduct internal audit as per plan.
. Analysis of customer complaints & give suitable corrective &
preventive action
. Give feedback about quality problem to production department
. Manage Daily Activity, Incoming And Outgoing files
. Job Properly Done as per Drawing
Aug'05 - May'07 Vansun Erection Pvt. Ltd. Is one of the most
organizations of Govt. of India engaged on consultants of power plant.
Erection and installation of Power plant . work as Engineer -Pipe line
Key Result Areas:
. Planning day to day And achieve Target
. To prepare plan and distributed the work.
. Utilization of manpower accurately
. Inspection of in-wording instruments.
. Testing and commissioning of Erection works.
. Material arrangement and moment at the location.
. Problem solving of erection and commissioning works.
. Provided training of safety in the worker
. Arranging, repairing and maintaining tools
. Material Stock Monitoring
Aug'04 - Aug'05 Gabriel India Ltd. it is one of the most popular
organization of Anand Group engaged in mfg. Shockabsorbor of four-wheeler
vehicles. Such as Ford, Hyundai, Toyota, Tata Motors, GM & TVS. work as
Trainee Engineer
Key Result Areas:
. To prepare production plan.
. To maintain production record
. To attending production line problem.
. Time study in the process
. To maintain just in time process in customer end.
. Effective utilization of man Power on line by efficient Line
Balancing.
. Submit daily work progress report
TRAININGS ATTENDED
. Qualified Lead auditor Quality Management System ISO 9001-2008 At
Intertech India Ltd. Indore.
ACADEMIC DETAILS
2010 M.B.A (Total Quality Management)
form IIBPS institute (Distance Education)
2003 Diploma (Mechanical Engineering) from R.G.P.V.,
Bhopal
Other Credential Basic Knowledge of Computer Fundamental .
OTHER ACCOLADES
. Having knowledge about P.L.M. (Product life cycle management) software.
PERSONAL DETAILS
Date of Birth: 01st Jan, 1982
Present Address: 307-C, Rajendra Nagar Indore - 452012,
(M.P.)
Permanent Address: Adarsh Nagar ward No-13 Dist. Satna-
485001 (M.P.)
Languages Known: English and Hindi
Date:
Place:
Prabhakar Singh