PRABHAKAR SINGH

Contact:+91-982*******/+91-898*******

E-Mail: acgqgl@r.postjobfree.com/acgqgl@r.postjobfree.com

High Performance Management Professional, seeking assignments in New

Product Development, Quality Assurance and Customer Support Operations in

Automobile Industry with an organization of high repute

PROFILE SUMMARY

. A result oriented professional with an experience of 10 year in, Quality

Assurance and Customer Support Operations and Management representative

of ISO/TS 16949:2009.

. Qualified lead auditor of ISO 9001-2008 .

. Diploma in mechanical engineering & MBA in Total quality managment .

. Proficient in documenting all types of system related work as per

requirements of ISO 9001:2008, ISO/ TS 16949:2009 for Quality Management

System

. Actively participated in Kaizen activities for continuous improvement in

productivity and quality

. Extensive experience of preparing & maintaining quality records of APQP,

PPAP, FMEA, SPC, etc.

. Expertise in conducting process audits & product quality audits.

CORE COMPETENCIES

. Taking stringent quality measures including preparation / maintenance of

necessary documents to ensure compliance with above standards &

customer's requirements

. Periodically conducting internal audits to assess the status of

deployment of systems and taking corrective measures for achieving

organizational objectives

. Assessing the process and product quality developed in compliance with

pre-set technical specifications; detecting defects / faults and

initiating corrective actions

. Managing the vendor development & up-gradation in terms of Quality,

Delivery & System by providing technical support .

. Conducting inspection of Supplier Quality of all New Development

Components

. Identifying areas of quality failures and taking steps to rectify the

system wide preventive and corrective actions to avoid the reoccurrences

ORGANISATIONAL EXPERIENCE

Since Jan'14 Shaktimaan Auto Fabrication Pvt. Ltd. Pithampur, it

is Engaged In Manufacture And Supply OF Fabrication and Assly. Part as per

Customer Requirement, they have reputed customers Like Force motor

Pithampur, Man Truck Pithampur, CNH Pithampur, Pinnical Industries

Pithampur, CEBBCO Pithampur and Jabalpur. work as Asst.Manager- Quality

Assurance

Key Result Areas:

. Preparation of ISO/TS Documentation procedures, manuals, standards and

specifications.

. Maintain all documents of ISO-TS16949:2009 into company's management

system.

. Responsible for generating new strategies and plans for improving

quality of the product.

. Improve Key Performance Indicator including Incoming inspection, In-

process inspection and Final product through various improvement

initiatives and living Quality Management System.

. Conducting periodical Quality Audits at Vendor's place & implementing

SPC techniques.

. Minimizing the Inward Quality inspection by implementing the Self

Certification process for selected Vendors.

. Evaluation of New developed Samples & Approvals.

. Handled customer queries to meet their expectations.

. Analysis of customer complaints.

. Implementation of corrective actions and monitoring effectiveness.

. Improve customer satisfaction with respect to product quality.

. Reduction of Internal rejection through QC Tools (also with advanced

quality tools).

. Analyze and solve problems using PDCA, G-8D.

. Work with Production personnel in an advisory role to assist them with

quality issues within their department.

. Handling of internal and external calibrations of instruments and

equipments.

. Handling a team of employees in quality assurance department and

supervised their work.

. Responsible for generating new strategies and plans for improving

quality of the product.

. Effective management / Processing of APQP stages & PPAP Submission.

. Perform Supplier Quality Systems & Processes Audit at supplier's

work.

. Communicate & ensure adherence of quality requirements to suppliers.

. Interact routinely with Purchasing, Engineering & Suppliers to

proactively improve .quality of parts.

. Monthly reporting of PPAP & Audit result status

. Continually work with suppliers to improve performance, implement

process control.

. Responsible for investigating, analyzing & solving the problems in

part quality at .supplier's works.

. Analyze supplier capabilities, develop & maintain supplier quality PPM

within targets.

. Identify potential quality risk & take effective actions to eliminate.

. Manage Low performing suppliers, Non-Conformity Inspection & 8D

Reports..

. Assist in Supplier Evaluations, disqualification & resourcing.

. Ensure compliance of quality system processes - Both at supplier's

works & within the department.

. Continual involvement in improving product quality, reliability &

reducing part cost

PREVIOUS EXPERIENCE

Sep'09 - Jan'14 Pioneer Engineering Industries, ujjain, it is

Engaged In Manufacture And Supply OF Original Equipment Parts (Ferrous

Material Casting) As Per Customer Requirement, they have reputed customers

Like VECV Pithampur, Avetech Ltd. Pithampur, Shasta Engineering Enterprises

Indore, CNH Pithampur, Kirloskar Brothers Ltd. Dewas. work as Sr. Engineer

- Quality Assurance

Key Result Areas:

. Accountable for implementing ISO 9001: 2008 & TS 16949: 2009.

. Maintaining documents as per TS-16949 and PPAP.

. Accountable for maintaining quality from incoming to PDI for MAN

product

. Conducting Product Audit. Process Audit to reduce non-compliances &

achieve customer satisfaction.

. Monitoring of in house rework & rejection.

. Handling of customer complaints & give suitable corrective &

preventive action.

. Schedule maintenance of all instruments (Calibration)

. Gathered feedback from customers regarding the improvement in product

and quality of new product Conducting the In Process inspection for

the same.

. To do why- why and root cause analysis for the problem and rejection

coming on line.

. Responsible for Final Inspection Stage (PDI).

. Carrying out 5S,Poke- Yoke and kaizen activities for continuous

improvement

. Knowledge of SPC, PPAP, FMEA & 7 QC Tools.

. Familiarity of the various processes involved in manufacturing/

production.

. Daily Activity Report

May'07 - Sep'09 Supreme Roll & shear Pvt. Ltd. it is manufacturing

of Cold Rolling Mill Roll & other industrial tools designing &

development, industrial and other applications. work as Engineer - Quality

Assurance

Key Result Areas:

. Served as Process Engineer for heat tritment and machining process and

determined quality improvement parameters by identifying statistical

methods relevant to manufacturing processes

. Established statistical confidence by identifying sample size and

acceptable error.

. To maintain Quality records as per ISO 9001:2000

. Responsible for Incoming, in process & Pre dispatch inspection.

. To conduct internal audit as per plan.

. Analysis of customer complaints & give suitable corrective &

preventive action

. Give feedback about quality problem to production department

. Manage Daily Activity, Incoming And Outgoing files

. Job Properly Done as per Drawing

Aug'05 - May'07 Vansun Erection Pvt. Ltd. Is one of the most

organizations of Govt. of India engaged on consultants of power plant.

Erection and installation of Power plant . work as Engineer -Pipe line

Key Result Areas:

. Planning day to day And achieve Target

. To prepare plan and distributed the work.

. Utilization of manpower accurately

. Inspection of in-wording instruments.

. Testing and commissioning of Erection works.

. Material arrangement and moment at the location.

. Problem solving of erection and commissioning works.

. Provided training of safety in the worker

. Arranging, repairing and maintaining tools

. Material Stock Monitoring

Aug'04 - Aug'05 Gabriel India Ltd. it is one of the most popular

organization of Anand Group engaged in mfg. Shockabsorbor of four-wheeler

vehicles. Such as Ford, Hyundai, Toyota, Tata Motors, GM & TVS. work as

Trainee Engineer

Key Result Areas:

. To prepare production plan.

. To maintain production record

. To attending production line problem.

. Time study in the process

. To maintain just in time process in customer end.

. Effective utilization of man Power on line by efficient Line

Balancing.

. Submit daily work progress report

TRAININGS ATTENDED

. Qualified Lead auditor Quality Management System ISO 9001-2008 At

Intertech India Ltd. Indore.

ACADEMIC DETAILS

2010 M.B.A (Total Quality Management)

form IIBPS institute (Distance Education)

2003 Diploma (Mechanical Engineering) from R.G.P.V.,

Bhopal

Other Credential Basic Knowledge of Computer Fundamental .

OTHER ACCOLADES

. Having knowledge about P.L.M. (Product life cycle management) software.

PERSONAL DETAILS

Date of Birth: 01st Jan, 1982

Present Address: 307-C, Rajendra Nagar Indore - 452012,

(M.P.)

Permanent Address: Adarsh Nagar ward No-13 Dist. Satna-

485001 (M.P.)

Languages Known: English and Hindi

Date:

Place:

Prabhakar Singh

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