JAMES A. WEBSTER
**** **** *** ****** *********, Florida 34223 941-***-****
******@*****.***
SUMMARY
A detail-oriented and analytical IT professional with a demonstrated
track record of achievement in process improvement, inventory/change
management, portfolio management, KPIs, and customer relations.
Established capabilities in team building, Lean manufacturing,
budgeting, planning, troubleshooting, and strategic planning. Adept
at collaborating and influencing cross-functional, divisional, and
global partners in shaping and establishing executable action plans,
converging global solutions, and mobilizing resources to drive change
and efficiency. Interfaces with senior management/executives to
promote industry standards, best practices, and delivery of desired
bottom-line results.
TECHNICAL SKILLS
Microsoft Office Suite, Project Management, Agile, PLM, CAD,
Pro/Engineer,
Vendor Management, Lean
EXPERIENCE
JABIL CIRCUIT, INCORPORATED St. Petersburg, Florida
IT Process Engineer 2012-2014
. Standardized process to yield first-year savings of $2,000,000,
contract consolidation, and elimination of duplicate vendors.
. Formalized IT processes focusing on change, configuration, incident,
and problem management, leading to IT vendor management, service, and
software delivery life cycle.
. Handled day-to-day operational activities required to ensure process
of responsibility functions as designed while introducing new
processes using ITIL framework.
. Implemented quarterly review of strategic vendors with standardized
performance metrics.
. Developed vendor manager portal for visibility of vendor performance,
risk, annual spend, and market performance.
JKWEBSTER ENTERPRISES Englewood, Florida
Self Employed, IT Consultant 2008-2012
. Provided IT consulting and specialized in engineering, ERP, POS, EMR,
and PLM systems implementation.
. Streamlined Lean business process expertise, improving profitability
by eliminating waste.
. Conducted IT analysis and Lean process implementations to support
changing business needs.
. Facilitated small business POS systems implementation and
customization.
THE RAYMOND CORPORATION Greene, New York
Engineering Services Manager 2001-2008
. Directed multi-site team to redesign engineering change control
systems and consolidated four unique systems and processes.
. Served as principal in coordinating engineering data center operations
and enhanced enterprise PLM solution, enabling savings of $1,400,000.
. Functioned as program director for $5,700,000, 42,000-square-foot
engineering technology center expansion, ensuring project completion
ahead of schedule and under budget.
. Managed engineering MCAD, ECAD, and CAE systems, supporting 150 users
in product development engineering and design for manufacture.
. Oversaw high-security engineering department network to optimize
functionality while maintaining security.
. Developed, maintained, and monitored use of third-party suppliers and
handled engineering services annual budget of $1,500,000 while
implementing cost/service improvements.
. Established and maintained performance measurements and coordinated
capacity planning for engineering systems.
ADDITIONAL EXPERIENCE
Corporate IT Manager, 1998-2001. Designed and implemented strategy to
consolidate disparate data centers with long-term plan to standardize on
ERP software, serving 1,200 users and saving $2,000,000 year over year.
Implemented corporate-wide PLM system to manage all product-related data,
enabling year-over-year savings of $2,500,000. CAD System Manager, 1988-
1998. Managed mainframe-based MCAD and ECAD system; updated from MCAD and
ECAD systems to UNIX-based system to PC-based solid modeling system.
Implemented PC-based ECAD system and converted all mainframe-based data.
Migrated organization from mainframe-based CAD through UNIX-based CAD to
today's PC-based CAD/CAE. Design Engineer, 1980-1988. Provided cost-
effective, custom-engineered solutions to customers with unique material
handling product needs.
EDUCATION
ST. BONAVENTURE UNIVERSITY, Olean, New York, Bachelor of Business
Administration, 1980
Broome Community College, Binghamton, New York, Mechanical Engineering
Technology, 1976
CERTIFICATION
Lean Six Sigma
PROFESSIONAL DEVELOPMENT
Leadership Development, Raymond Key Managers
Toyota Production Systems, Lean Process Management
American Management Association, Conflict Resolution, Modern Management
American Management Association, Project Management
RD Garwood, Bill of Material Management