Customer Service Manager

TINA HUTTON

**** ********* ** ** 620-***-****

Acworth, GA 30101 ***********@*****.***

SUMMARY

Dedicated professional with over 18 years purchasing experience. Areas of expertise

include purchasing, inventory management, distribution, vendor management,

scheduling and customer service. Strong organizational, analytical, problem solving,

communication and relationship management skills.

PROFESSIONAL EXPERIENCE

MaxxAir Vent Corp, St Louis, MO / Tampa, FL 2004 – 2013

Operations Manager, St Louis, MO (2008 - 2013)

Materials Manager, Tampa, FL (2004 - 2008)

• Hand-picked to open a new distribution facility in St Louis.

• Managed operations, production planning, purchasing, advertising, and customer

service.

• Purchased raw materials, display parts and finished goods.

• Achieved savings through efficient staff scheduling and selecting / negotiating

with vendors

• Managed up to 40 vendors.

• Saved $300,000 in freight costs.

• Led teams with up to 21 members.

• Supervise, train and mentor

• Maintained all company information in Great Plains database I.E. vendor files,

BOMs, Material Masters, customer files.

KLOCKNER MEDIPAK, INC., Clearwater, FL 2002 - 2003

Senior Buyer

• Sourced and purchased complex materials, services and machined parts for

Pharmaceutical / Medical Packaging.

• Negotiated pricing, delivery lead times.

• Resolved receiving and invoicing issues

VEN-TEL PLASTICS CORPORATION, Largo, FL 2002

Materials Manager

• Provided an uninterrupted flow of materials for a plastic injection manufacturer.

• Forecasted raw material requirements and ensured JIT delivery.

• Managed the warehousing and distribution of finished goods.

THERMOTECH, St. Petersburg, FL 1996 – 2002

Buyer / Planner

Prior experience in materials management.

EDUCATION

PTEC, Electronics Core Program 1991

Pinellas Park High Diploma 1983

COMPUTERS

SAP, Great Plains, Microsoft Office, Baan and Windows applications

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