Human Resources Manager

S a l l y L . Wi l l i a m s

**** ******** ****** *.*. Phone: 616-***-****

Byron Center, MI 49315 Email:

************@***.***

HUMAN RESOURCES PROFESSIONAL

I am an energetic and detail-oriented professional with multiple years of experience in the strategic and tactical areas of

human resources. I am a “roll up your sleeve” individual who is a adept at issue resolution and enjoys measuring

accomplishments. I am an effective communicator and team-player that encourages “player engagement” and participation.

I am hard-working and dedicated to the firm within which I work. I am a determined problem solver and multi-tasker that

thrives in fast-paced environments. Seeking a position with a company where my expertise and integrity align themselves

with company goals.

AREAS EXPERTISE

OF

• • Compensation Matrix •

Human Resources Employee Relations

• •

Development

Supervision / Training for Success Performance Mgt

• Employee Benefits Vendor

• •

Compliance and Regulations Payroll & timekeeping

Negotiations & Administration

• •

Handbook & Policy Design Risk Mgt and Claims (WC

• Data Analysis & Research

Including Implementation and EPLI)

• Recruiting & On-boarding • Employment Contracts

PROFESSIONAL E XPERIENCE

Acrisure, LLC/The Campbell Group, Caledonia, MI August 3, 1998-October 12, 2014

Human Resources Manager

Manage and support Home Office and Agency Partners in all Human Resource Functions; including compliance FLSA,

ADA, FMLA, EEO and various state regulations. Handled Employee Relations, conducted Compliance Investigation and

assisted managers with Performance Management with employee success being the ultimate goal. Handled or assisted with

Welfare Plans & other Benefits through Open Enrollment. Handled or assisted with 401(k) and/or ESOP Administration

and audit. Skilled in vendor contracts and negotiations for benefits. Managed all on-boarding including employment

agreements and formal recruiting. Managed WC claims and employment practices liability. Employee and Management

Development and Training.

Formerly managed the Insurance customer service team of employees in both commercial lines and personal lines

departments.

Wolbrink -Lievense Insurance Agency, Holland, MI November 17, 1975- May 15, 1998

Commercial Insurance Department and Marketing Manager

Manager in charge of commercial insurance staff, hiring, performance reviews and managing exit strategy. Developed

policy and procedures for risk reduction and mitigation purposes on key large accounts. Managed strategy for at risk

accounts to maintain high retention percentage. Key strategist on new business. Developed and maintained relationships

with key carriers and served on carrier advisory panels. Broad insurance background, primarily in the property casualty

arena with some global experience. Experience in all lines, property, casualty, workers’ compensation, excess liability,

EPLI, and other professional liability exposures. Skilled in contract and carrier negotiation.

Hastings Mutual Insurance Company, Hastings, MI

Administrative Positions

Filing, Policy Processing, Rating

EDUCATION & T RAINING

Bachelor of Business Administration, Grand Valley State University, Allendale, MI

State of Michigan, Property and Casualty Insurance License

State of Michigan, Licensed Insurance Counselor

State of Michigan, Surplus Lines Insurance Agent

Insurance Institute of America- General Insurance INS21, 22, 23

REFERENCES AVAILABLE ON REQUEST

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