Customer Service Human Resources

Cynthia D. Smith

***** ******** ** *** #**

San Diego, CA 92126

*************@*****.***

RELATED May 2004- September 2014

EXPERIENCE Receptionist/Assistant to Wailea Community Association Wailea,

HI

. Multitasking duties include assistant to General Manager

and various

Departments including: design, accounting, marketing

. Maintain up-to-date home owners files and membership

information

. Input data entry of assessments

. Work with Escrow Companies, complete demand requests

. Answer telephone promptly, screen, and direct calls

. Answer home owners questions concerning dues and CC&R's

where applicable

. Greet and assist all persons coming into the office

. Assist contractors and architects with design and

construction applications

. Attended Board Meetings and took notes

. Organized and put packets together for Annual Meetings

. Had always been secretary on my Home Owners Associations

where I lived

. Receive and sort mail and deliveries, send statements

. Monitor and maintain office supplies and office equipment

. Organize various written communications to HOA Managers and

home owners

. Head up and organize Community Relations Committee include

Scholarships for High School Seniors, Community Giving,

Maui Food

Food Bank, Kids Toy Drive, and Christmas trees for seniors.

. Software experience in Avgar and Jenark, Microsoft Word,

Excel and Quick Books

1999-2004

Licensed Foster Parents, San Diego, CA

. Cared for several children under my license through the

County of San Diego

. Temporarily located in San Diego to support family business

before

Moving back to Maui, HI

1987-1999

Receptionist and Human Resources, Lahaina, HI

Longhi's Restaurant

. Responsible for auditing waiter books

. Data entry for Accounts receivables/payables

. In charge of human resources, payroll and training new

employees

. Organized large group bookings and events

. Sold activities

SKILLS Detail orientated with strong organizational skills and

the ability

to multi-task with high-end results.

Self-motivated, tactful and respectful. Firm believer of good

customer

service.

Contact this candidate