Customer Service Sales

STEVEN J. DEBARBRIE

Sammamish, Washington

Mobile: 425-***-****

**********@*****.***

SALES, PROJECT MANAGEMENT, BUSINESS OWNER SKILL SET & EXPERTISE

Broadcast and Digital Sales, Integrated NTR marketing, Internet SEM/SEO & Directory

Consultant, Business Owner, Marketing, Advertising & Project Manager. Results driven,

self-motivated, creative, organized, new business development hunter, tenacious

project manager and sales professional with over 19 years’ experience providing

marketing, advertising, lead generation solutions and excellent customer service with

Google/Bing/Yahoo SEM/SEO, Total Traffic Network Broadcast, CBS Broadcast,

CBSSeattle.com, KOMONews.com, KOMONews.com mobile, Collective Network (ad

network), Dex Mobile, Dex Online and Dex Media directories. Additional 10 years’

experience as business owner, sales, design and project management, interaction with

agencies and studios within the advertising and marketing field.

Dex Media – Google SEM/SEO, Dex Online Consultant

Clear Channel-Total Traffic Network - Broadcast, Digital, Integrated Marketing

CBS Marketing - Fisher Communications- Broadcast, Digital, Integrated Marketing,

Altitude Group

PROFESSIONAL EXPERIENCE

DEX MEDIA– Digital, SEM/SEO Consultant January 1995 – November 2010, July

2013 to present Selected Achievements: Top producer in sales of

SEM, digital and regional directories

• Primary responsibilities include new business development, account

management, customer relationship building.

• New business development included 30 to 50 cold calls per day, 5 to 8 new

premise visits per week, 8 to 10 revenue account visits per week, consultative

selling, strategic planning and the positioning of the full line of Dex products

including Dex Online, Google/Bing/Yahoo SEM/SEO. Dex Mobile and Dex Media

directories.

• Top regional producer of internet sales from 2002 to 2008.

• Ranked in top 10% of 890 reps.

• Responsibilities include new business development and managing and

servicing over $1.5 to 2 million revenue portfolio with annual increase

expectations of 6-10%. Negotiate and close multiple product contracts.

Additional duties include customer service, lead at client presentations,

competitive analysis, identifying and implementing margin improvement,

project industry trends, mobile lead generation, upsell, digital campaign

development, negotiations, co-op, compile and analyze data, attainment of

loss control, workflow and credit management. Services offered throughout a

30 State region.

• Interaction with all levels of management, marketing directors, agencies and

principles for 300 plus clients annually. Created print advertisements, internet

campaigns, SEM storefront profile pages as well as developed strategic

horizontal advertising programs in local and regional markets. Skilled at

presenting in front of large groups and one-on-one.

• Served as acting manager during the close of foreign books and acted as a co-

developer and trainer during sales training sessions. Constructed new sales

aids for various product lines.

• Strong demonstrated track record of problem solving, priority setting under

demanding deadlines. Ability to understand relationships and communicate

internally and externally across the organization. Strong writing and verbal

communication skills.

• Proficient in Excel, Power Point, Internet and most windows environment

programs.

• Ability to develop strong strategic, competitive and tactical skills. Problem

solving.

• Experience developing, managing and presenting custom and new launch

products.

• Partial Client list includes: QFC, Supper Supplements, NW Hospital, Western

Integrated, EMP, University Bookstore, Apple Appliance, Pure Food Fish

Market, Eagle Mortgage, Levinson & Freedman Law, Aurora Plumbing, Seattle

Foot and Ankle, Kirk Bernard Law. Managed major electrical, plumbing,

construction contractors, medical, law firms, B2B and franchises to name a

few. I meet with over 300 small and mid-size businesses a year.

Clear Channel-Total Traffic Network- Broadcast, Digital, Integrated Marketing

August 2012 to July 2013

Selected Achievements: New business development, national, regional and local

account management

• Primary responsibilities include new business development, account

management, selling commercial and digital inventory and integrated

revenue packages.

• New business development included 40 to 70 cold calls per day, 5 to 10 new

premise visits per week, consultative selling, strategic planning and the

positioning of the full line of Total Traffic Network Integrated marketing

packages, traffic websites, Social Media, Email blasts.

• Representing Total Traffic Network properties locally, regionally and

throughout TTN’s footprint of 150 marketplaces.

• Responsibilities include managing and servicing new accounts. Negotiate and

close multiple product contracts based on industry ratings in order to

maximize station revenue and share. Additional duties include customer

service, client presentations, competitive analysis, project industry trends,

tapscan reports, upsell, negotiations, co-op, attainment of loss control,

workflow and credit management.

• Interaction with all levels of management, marketing directors, agencies and

principles,

skilled at presenting in front of large groups and one-on-one.

• Ability to develop strong strategic, competitive and tactical skills

• Strong demonstrated track record of problem solving, priority setting under

demanding deadlines. Ability to understand relationships and communicate

internally and externally across the organization. Strong writing and verbal

communication skills.

• Experience developing, managing and presenting custom and new launch

products

• Proficient in Tapscan, IBS, Matrix, RAB, Seller Source, X-Ray, Excel, Power

Point, Internet and most windows environment programs.

CBS Marketing – Fisher Communications – Broadcast and Digital Consultant,

Integrated Marketing December 2010 to July 2012

Selected Achievements: New business development, national, regional and local

account management. Broadcast, digital and mobile lead generation.

• Primary responsibilities include new business development, account

management, selling commercial and digital inventory and non-traditional

revenue packages.

• New business development included 40 to 70 cold calls per day, 8 to 12 new

premise visits per week, consultative selling, strategic planning and the

positioning of the full line of CBS properties including FM/AM Radio stations,

TV, Integrated marketing packages, CBSSeattle.com, station websites, Social

Media, Email blasts,

• Representing CBS properties locally, regionally and throughout CBS’s footprint

of 28 marketplaces. Working closely with the CBS National Altitude Group.

• Responsibilities include managing and servicing new accounts. Negotiate and

close multiple product contracts based on industry ratings in order to

maximize station revenue and share. Additional duties include customer

service, identifying and implementing margin improvement, lead at client

presentations, competitive analysis, digital campaign development, upsell,

compile and analyze data, project industry trends, mobile lead generation,

tapscan reports, negotiations, co-op, attainment of loss control, workflow and

credit management.

• Proven track record in meeting and exceeding defined sales goals.

• Interaction with all levels of management, marketing directors, agencies and

principles,

skilled at presenting in front of large groups and one-on-one.

• Ability to develop strong strategic, competitive and tactical skills

• Experience developing, managing and presenting custom and new launch

products

• Proficient in Tapscan, IBS, Matrix, RAB, Seller Source, X-Ray, Excel, Power

Point, Internet and most windows environment programs.

ADDITIONAL CAPABILITIES AND ACHIEVEMENTS

• Coordinator of South Kirkland Congregation. Manage 10 departments, staff of 15

• Head of Regional Building Committee Interviewing. Manage staff of 20.

• Lead on forming trade crews for 18 months in Katrina relief work

• Public Speaker over 20 years, Circuit and District level, audiences range from 100 to

10,000.

• Director of International Convention Entertainment 2014 managing 4 different casts

consisting over 100 members each. Produced, wrote, cast and directed all phases of the

performances.

• Director of 2 theatrical presentation managing teams of 35 in all phases of production

and presentations, performances at Tacoma Dome.

• Department Overseer at the District and Circuit levels for the past 15 years.

EDUCATION

• Bowling Green State University- Bowling Green Ohio

• Bachelor of Arts in communication with concentration on marketing, advertising, design

• Funded 100% of the college education myself

TRAINING PROGRAMS

• Morrison Abrams Business Training 2012

• Arbitron-Tapscan, Media Monitor, Matrix, X-Ray, IBS, Qualitap, RAB, Sales Force 2011-

2012

• OSHA 7600 Disaster Relief Training 2012

• Completed Initial Sales Training, QWEST Learning

• Dex Internet University

• Google/Yahoo/MSN Search Engine Management training

• 30 days per year of sales training each year while at DexMedia

AWARDS

• Awarded patent for new percussion musical instrument in design and utility

• Variety of internet, advertising and broadcast sales awards

Contact this candidate