Project Manager and Data Center
Resume:
Kilbourne, C. Scott, A.B.C.P., R.B.P., F.B.P.A.
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Scott Kilbourne, ABCP, RBP, FBPA
Walnut Cove, NC 27052
336-***-**** acgq0c@r.postjobfree.com www.linkedin.com/in/kilbournescott/ Skype:
Scott.Kilbourne1
Summary
Adaptable, high-energy healthcare technical professional with extensive years of experience managing
projects in IT and data centers, network/telecom infrastructure development, managed print services and
graphics services. Strong leadership, team building, organizational, project management and teaching skills.
Self-directed problem solver with proven success in project management.
Areas of Expertise
Project Management Disaster Recovery High Density Pods
Data Center Management Managed Print Services Aisle Containment
Team Building Infrastructure Development Green Operations
Staff Management Collocation Management
Technical Skills
Project Manager 2013 Remedy Help Sensitivity Analysis
Sitescan Desk system Microsoft Office Suite
Sustainable Planner
Industry Experience
Healthcare Research Education
Professional Accomplishments:
* Project managed a Managed Print Services implementation in a 13,000 employee medical center from
inception to steady-state. Very large project with 8-10 FTE staff, extensive experience in conflict resolution,
milestone development, KPI monitoring, managing multiple vendors and achieving financial goals.
* Project managed multiple projects to remediate critical issues in two data centers including real-time
graphic thermal monitoring, airflow management, hot and cold aisle development and containment. Brought
project from needs requirement through budgeting, contracting, build, deployment, testing and use.
* Project managed, designed and implemented high density data center areas for intensive virtualization
platforms utilizing advanced technologies. Solely responsible for entire project from end to end.
* Project managed new data center for research park tenant from concept to delivery and tenant use.
Extracted tenant requirements, negotiated space requirements and relocated existing occupants, worked with
architects, engineers and VARs to build and deliver commissioned data center in under 12 months.
* Project managed development and implementation of the long-term network/telecom infrastructure
development for a major research park, including telecommunications duct banks, data center collocation
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facilities and conduit and fiber leasing. This included a detailed conceptualization and planning engagement
with IBM Global Services, through high level planning and budgeting, contracting, licensing, relocating
utilities, and ensuring compliance with environmental and city regulations.
* Project managed implementation of a web-based disaster recovery tool, Sustainable Planner, for a major
medical center automating review and plan modification notifications using automatic feeds from Peoplesoft,
from needs requirement to tool selection to budget to software customization, implementation, piloting and
rollout.
* Directed an $8M/year department including 22 creatives, technicians, customer service and support staff.
Responsible for all aspects including budgeting, financial performance, personnel management and customer
service.
* Founder and chair of a self-funded environmental sustainability committee for major academic medical
center, supporting efforts in such areas as recycling, energy use, green IT, hazardous waste, nursing practices,
water use.
Education/Certifications
Received a Bachelor of Science degree in Biology from Cornell University in Ithaca, New York. Certified as
an Associate Business Continuity Professional by DRI International. Member of AFCOM (formerly
Association for Computer Operations Management), Contingency Planning Association of the Carolinas,
Data Center Users Group and is a Fellow of the BioCommunications Association
Work Experience
Data Centers Manager
Wake Forest Baptist Medical Center, Winston-Salem, NC April 2010 – July 2014
Project Manager for a managed print services project, converting a 13,000 employee major
academic center, done simultaneously with an Epic implementation, requiring extensive
coordination efforts. This saves $2,000,000 annually as well as providing a newer, more flexible,
more easily serviced print device pool.
Managed the operations of two 5,000 sq. ft. data centers including the project management for
renovations to include aisle containment, real-time, remote graphical temperature display and
control, high density areas with in-row cooling and airflow management.
Disaster Recovery Manager - create, coordinate and supervise the disaster recovery plans for all
enterprise applications. Project manager for implementation of a web-based tool (Sustainable
Planner) to facilitate plan creation and provide automatic notifications of required plan
modifications based on weekly Peoplesoft feeds.
Project manager of telecommunications infrastructure development for a major metropolitan
research park. This involves developing the strategy, building telecommunications duct banks
populated with fiber and leasing dry fiber and ducts to tenants. Negotiate contracts for leases.
Associate Director, Creative Communications, Data Center Manager June 2005 – April 2010
Project manager for the specifications, design and construction of a 5,000 sq. ft. data center and its
commissioning, startup, implementation and ongoing operation. Directed the installation of an
advanced monitoring/control system for safe and effective lights-out operation. Coordinated tenant
and vendor needs and negotiated contracts.
Directed a team of 20 creatives, technicians and support staff in graphics production using a charge-
back environment. Supplied graphic needs for 11,000 faculty and staff for teaching, clinical and
research needs. All digital production technology utilizing latest color management controls.
Associate Director, Creative Communications January 1993 – June 2005
Directed a team of 20 creatives, technicians and support staff in graphics production using a charge-
back environment. Supplied graphic needs for 11,000 faculty and staff for teaching, clinical and
research needs. All digital production technology utilizing latest color management controls.
Kilbourne, C. Scott, A.B.C.P., R.B.P., F.B.P.A.
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Started up and managed an 8 FTE computer store and repair store inside the organization to
maximize savings in IT purchases to institution. Responsible for $8M dollar annual budget
preparation and adherence, all personnel decisions, equipment procurement and workflow and
billing software.
Volunteer Experience & Causes
Founder and director of Greenworks, Wake Forest Baptist Medical Center January 2006
– August 2011
Started up and directed a self-funded, environmentally-conscious group of employees at Wake
Forest Baptist Medical Center to coordinate efforts in recycling, energy use reduction, waste stream
reduction, water use reduction and other green practices.
Teaching/Presentations/Publications/Grants
Scott has over 30 publications and 17 awards to his credit, 45 presentations to audiences including
international organizations and either taught at or organized 34 educational workshops.
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