Customer Service Project

Name : R.Monisha

Contact Number : 805-***-****

Email ID : *******@*****.***

PROFESSIONAL OBJECTIVE:

To succeed in an environment of growth and excellence and earn a job which

provides me job satisfaction and self-development and help me achieve

personal as well as organizational goals.

PROFESSIONAL EXPERIENCE:

Client : Acceller

Company : KG Information System Pvt Ltd

Duration : Aug 2013 - Oct 2014

Role : Process Associate

Tools : Comcast, Verizon, Frontier, Century link and AT&T

Work Description : Had responsibilities of providing customer service and

have knowledge on the tools like Comcast, Verizon, Frontier, Century link

and AT&T who are the leading cable and internet providers in United States.

ACADEMIC CHRONICLE:

Qualification Institute Board Year of Percentage

/University Passing

Maharaja Institute of Anna

BE(ECE) Technology University 2009-2013 78%

12th HSC 2009 77.5%

M.NanjappaChettiarMetric

higher secondary school

10th M.NanjappaChettiar Metric Metric 2007 77%

higher secondary school

SOFTWARE PROFICIENCY:

Languages : Basic C++, JAVA

Operating system : Windows XP, 2003 and 2007

CERTIFIED COURSE:

Awarded certification of completion in professional in Electronic

design automation at CADD center training services.

SOFTWARE USED : Or CAD Capture, Or CAD PCB Editor and Or CAD PSpice.

LANGUAGE PROFICIENCY:

Have Cleared (Business Language Testing), Vantage level from

University of Cambridge ESOL.And have achieved various ALTE (The

Association of Language Testers in Europe) levels.

PROJECT PROFILE:

TITTLE: "Accident Identification and Ambulance Priority"

FIELD OF THE PROJECT: EMBEDDED SYSTEM

OBJECTIVE:

Accident identification with advanced mechanism through message by the

use of PIC Microcontroller. Life rescue process with the knowledge of

control room by means of ambulance priority.

EXPLANATION:

My project is based on identifying the accident whether major or minor

in case of minor impact the reset button is pressed manually by the

driver. If the accident is major, Accident is sensed and its location

has been dispatched to control room as a message with the help of GPS

the information is transmitted and received by means of RF module. The

control room finds the nearest ambulance unit and clears the traffic

to prioritize ambulance. Along with these various technologies are

included such as Black box technique is included to find out the

position of accelerator, brake, clutch, steering and indicator mainly

used to find out cause for the accident. In various zones the speed is

controlled automatically by means of frequency sensing, speed is

limited at the zones like school, hospital, diversions and speed

breakers. Alcohol and seat belt will be detected before the vehicle

starts in order for safety purpose.

EXTRA AND CO-CURRICULAR ACTIVITIES:

V Attended 13th National level symposium on SNS College of Technology on

8thFeb 2013 and presented paper on the topic "Intelligent Traffic Light

System to Prioritized Emergency Purpose Vehicles based on Wireless

Sensor Network".

V Attended National Level Workshop on "ROBOTICS "held at SNS College of

Engineering and attended various events on the symposium on 22ndFeb

2013.

V "Two way intercom "project presented for science model event conducted

by Maharaja Institution on 22nd Feb 2010, and was awarded third place.

ACHEIVEMENTS AND REWARDS:

V Achieved district level academic excellence certification on Hindi at

+2.

V Achieved district level winner in Shuttle badminton in school level.

V Achieved district level winner in Ball badminton in school level.

PERSONALDETAILS:

DOB : 9/12/1991

Father's Name : B.N.Ravi Kumar

Address : 3/22, MRG Nagar,

Narasimhanaicken palayam po

Coimbatore - 641031

Languages known : English, Tamil, Hindi

Nationality : Indian

Gender : Female

Leisure interest : Shuttle Badminton, Singing, Cartoon Drawing

Strengths : Positive Thinking Attitude

Good Communication Skill

DECLARATION:

I hereby declare that the information furnished above is true to the

best of my knowledge.

PLACE : Chennai (R.MONISHA)

DATE :

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