Customer Service Manager

EMILY ARNOLD

**** **** *** ******, ** ***** 512-***-****

***********@*****.***

OBJECTIVE

Environmental Field Technician

EDUCATION

BS in Water Resources

BS minor in General Agriculture

Texas State University, San Marcos, TX

Anticipated Graduation: 12/2014

Grade Point Average: 2.78 (on a scale of 4.0)

Related Course Work

Technical Writing Fluvial Processes

General Chemistry I Water Policy

Soil Science I Fundamentals of Geographic Information Systems (GIS)

Environmental Management River Basin Management

Groundwater Resources Climatology

EMPLOYMENT EXPERIENCE

8/2012-5/2013 Volunteer farm worker, Texas State Student Sustainable Farm

Unpaid volunteer (100+ hours), manual labor: tilling, seeding, hand weeding,

watering, harvesting, leveling

1/2013-6/2013 Office Assistant, Dr. Jean-Marc Gandanou

Graded papers and exams, entered grades and attendance, converted all paper

files into .pdf format and saved them to a single USB flash drive

6/2013-9/2014 Farm Manager, Texas State Student Sustainable Farm

20 hours/week as paid manager

Manual labor, inventory, hire and fire staff, create work schedules, manage

student workers, assemble weekly field reports, manage Facebook page,

harvest and delivery, customer service

1/2013- Office Assistant, Dr. Ken Mix

12/2014

Organize file cabinets and TRACS website, grade papers, enter grades and

attendance

Proof-read and assemble lab sessions for soil science I and II, agronomic

crops, general horticulture, and fruit and vegetable production

5/2013-present Volunteer, San Marcos River Rangers

Water quality testing once a month for pH and dissolved oxygen level,

document field observations, take depth readings

HONORS AND ORGANIZATIONS

2013 Student of the Year (Agriculture Department)

2014 Professor’s Choice (Agriculture Department)

Wrote and received $21,000 grant from the Environmental Service Committee of Texas

State University for an 8,000 gallon compost tea brewing machine

CERTIFICATIONS AND SKILLS

Water Quality Testing

Water Resource Policy

Experience with Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and

Adobe programs

Experience gathering and interpreting data

Experience with GIS

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