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Customer Service Representative

Location:
Racine, WI
Salary:
12.00
Posted:
November 13, 2014

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Resume:

James Perine

College graduate with years of sales experience looking for full time employment.

**** ******* ***. - ******, ** 53403

***********@*****.*** - 262-***-****

I have spent the past 5 years in the retail field either in Management or on the Sales Floor. My last position

was as a Customer Service Representative for Check Into Cash but I am willing to try a new field if given

an opportunity.

WORK EXPERIENCE

Customer Service Representative

Check Into Cash - Racine, WI - June 2013 to April 2014

Responsibilities

Speciality consumer financial service company that offers services that include Payday and Title Loans,

Western Union, Money Transfers, Money orders, Reloadable Cards, CheckCashing, and Bill payments.

Skills Used

Cash Handling, computers, time management.

Commissioned Sales Associate

Sears - Racine County, WI - September 2013 to January 2014

Responsibilities

Selling appliances, protection agreements, and credit applications for the Sears Mastercard and Credit Card.

Skills Used

Cash handling, computer skills use of an ipad, interpersonal skills, product knowledge.

Assistant Manager

Dollar General - Waukegan, IL - October 2012 to May 2013

Assist Store Manager in store operations. Cash handling, Time and People Management, Inventory control,

Loss prevention. Acting manager when the SM is not present. Reports to the DSM.

Inventory Specialist

WIS International - Racine, WI - December 2011 to September 2012

Responsibilities

Inventory audits of convenience, grocery, and department stores throughout the Midwest.

Skills Used

10 key, RF scanner, computers.

Manager

Lids - Racine, WI - June 2009 to November 2011

Manager of a store located in the Regency Mall that sells athletic headware. Essential duties and

responsibilities: Drive sales by delivering exceptional customet service, greet customers in a professional

manner, Insure store remains clean and all displsys are neat and orderly, Assist in controlling and monitoring

profitability objectives, Perform prper return and refund procedures, Proper documentation and record keeping,

Process all inbound merchandise,Open and Close as required Institute all visual directives, safekeeping of

company property.Reports to DSM.

Logistics

Target - Racine, WI - September 2006 to January 2009

Worked in the and Receiving Department processing inbound frieght.Used RF Scanner and Crown Forklift

and Wave.

Production Associate

Goodwill Retail Support Center - Racine, WI - April 2006 to September 2006

In charge of assembly and packaging of products on an assembly line. This job was through temp service

QTI Staffing.

Sales Associate

Target - Kenosha, WI - October 2005 to January 2006

I worked on the sales floor assisting guests with their needs. This was a seasonal position for the holidays.

Substitute Teacher

Racine Unified - Racine, WI - September 1999 to June 2005

Taught grades 1-8. Filled in for Teachers absent due to various reasons such as illness or jury duty.

EDUCATION

Certification in Education

UW-Parkside - Kenosha, WI

1999 to 2004

BA in Political Science

UW-Parkside - Kenosha, WI

SKILLS

Inventory Management, Cash handling, Interpersonal Skills, Word and Excel.

LINKS

http://www.linkedin.com/pub/james-perine/62/830/730

CERTIFICATIONS

Elementary Education

July 1999 to June 2004

License Number P650000603869 5 year License



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