Customer Service Sales
Resume:
T. RENEE YARBROUGH
Cypress, TX 77429
*************@*****.***
OBJECTIVES: Seeking positions in the Administrative/Management field.
However, as a veteran of United States Army, I have gained the discipline,
organizational skills and training needed to be successful in any area.
Hooters of America Inc.
03/2013 - 11/2014
Assistant Manager
- Assisted the General Manager to ensure operations ran efficiently and
according to company policy and standards.
- Supported the training and development of restaurant employees.
- Managed various areas of responsibility within the operation;
specifically Hospitality, Guest Satisfaction, Safety, Cleanliness,
Drink and Food Presentation and Atmosphere.
- Helped promote the business with different marketing strategies to
include; social media representation, marquee/billboard upkeep,
various community projects, and sponsoring several local businesses.
- Worked as a team to exceed weekly and monthly sales budgets.
- Various cash handling job duties to include; daily cash deposits,
employee checkouts, balancing the safe, and handling a cash drawer.
- Ordered food product and non-food product to include; various meats,
dishes, silverware, cooking utensils, various liquors and beers,
cleaning products, etc.
Achievements
- Promoted from Hourly Manager to Assistant Manager in less than 3
months.
Hooters of America Inc.
09/2009 - 03/2013
Trainer/Training Coordinator over South Georgia Region
- Responsible for teaching and coaching the South Georgia Region in
bartending and responsible alcohol service.
- Supported training for each of the 6 restaurants in the Southern
Region.
- Taught/held numerous classes and workshops with Powerpoint
presentations on image standards and hospitality.
- Trained over 100 employees to include; new hires, bartenders,
trainers, and hourly managers.
- Visited various stores in the South Georgia Region on a monthly basis
to conduct shift observations and bar inspections.
Achievements
- Nominated for Hooters Girl of the Year four times.
- Received Hooters Girl of the month award five times.
- Became a Certified Trainer after only three months of employment.
Best Buy
03/2011 - 01/2012
Digital Imaging Sales Associate
- Engaged with customers using selling skills to help build sales and
increase profits.
- Inspired customers by showing them what's possible with technology.
New York & Company
10/2010 - 02/2011
Seasonal Sales Associate
- Demonstrated initiative and urgency while having the ability to multi-
task and be attentive to customers.
- Contributed to building a high performance team during the holidays.
United States Army
09/2005-06/2007
Human Resources Specialist
- On an as needed basis (e.g., in the absence of the Administrative
Supervisor), initiated and/or prepared personnel actions.
- Exceptional typing skills transcribing over 60 words per minute.
- Additional duties consisted of filing and various computer skills (to
include Microsoft Word, Excel, and PowerPoint to name a few).
- Extensive customer service skills have allowed me to handle delicate
situations with patience and care.
Certificates Obtained:
- Servsafe Food
- Servsafe Alcohol
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate