Sales Service

Russell Melvin

**** ******* **, ******, ** ***** 302-***-**** ****.*.******@*****.***

Education

BACHELOR OF ARTS JANUARY 10, 2009 UNIVERSITY OF DELAWARE

Major: Biological Sciences

Study Abroad in Costa Rica (January 2008) - Environmental Conservation Focus

HIGH SCHOOL DIPLOMA JUNE 5, 1997 LAKE FOREST HIGH SCHOOL

Skills & Abilities

MANAGEMENT

Manage the installation and maintenance of point of sales system and computer networks for retail locations and

service department. Integrated Quickbooks Point of Sales in retail locations to optimize sales and manage inventory

movement. Integrated Quickbooks Small Business Enterprise for service department. Responsible for analyzing and

solving technological needs of the small business.

Manage inventory distribution and supply to retain store and service vehicles. Responsible for monitoring internal and

external inventory loss. Analyze vendor orders, intercompany inventory movement, and internal and external loss.

SALES

As an integral member of management for retail and service department of a small business, analyze and advise on

practices to improve sales.

Interact with customers in retail locations and on-site service locations. Fully trained on all product lines at retail

locations and service department.

Responsible for graphic design and production of seasonal sales publications.

Prepare sales reports.

COMPUTER

Build and maintain Windows Server based computer networks for retail and service locations.

Utilize Windows based PC's with various software: Quickbooks Financial Software, Quickbooks Point of Sale, Microsoft

Office, cloud based file management systems, and remote desktop software.

Conduct water chemical analysis for swimming pool maintenance.

SERVICE WORK

Service and maintain swimming pool equipment; including but not limited to water filtration systems, gas and electric

heating systems, and water chemistry management.

Preformed comprehensive computerized water chemistry analysis.

Work Experience

SUM-R-FUN POOL PRODUCTS, INC. APRIL 2004 - CURRENT

INFORMATION SYSTEMS MANAGER / INVENTORY MANAGER / SERVICE TECHNICIAN

As part of management team of a small business, involved in sales and computer management at retail locations and

sales and service at customer residences. Duties are divided throughout several departments. Responsible for

inventory control throughout the company. Conduct on-site service and repairs of swimming pools and equipment

including but not limited to plumbing, filtration, gas and electric heating, and water analysis.

PRECISION TUNE AUTOCARE JANUARY 1999 - JUNE 2003

SHOP MANAGER

Managed family owned auto repair business. Certified for repair and maintenance of engines, brakes, air conditioning

systems, electrical systems, and exhaust systems on all automobile makes and models.

Volunteer Experience

CHRISTIANA CARE HOSPITAL DECEMBER, 2008 - DECEMBER 2009 ( ~250 HOURS )

EMERGENCY DEPARTMENT VOLUNTEER

Assisted Triage with patient transport, patient and family comforting, restock of supplies, transport of laboratory

samples, and any duties that staff may request within the volunteer scope of service.

CHRISTIANA CARE HOSPITAL JULY, 2009 - SEPTEMBER 2009 ( ~74 HOURS )

HCSVP - HEALTH CARE SCHOLARS VOLUNTEER PROGRAM

Along with Volunteering in the Emergency department, observed several surgical operations, toured hospital pathology

laboratories, shadowed physicians throughout the emergency department, and toured several departments throughout

the hospital.

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