Quality Assurance Manager

Srigowri Sriram 312-***-**** (m)

**********@*******.***

Experience Summary and Professional Strengths

Extensive background in Quality Assurance, Project Management and Product Ownership

I have been responsible for building and managing Quality Assurance Teams, Strategic Planning, Product Ownership, IT

Department Budgets, Offshore and Onsite Testing, Automated Test Development, Project Management, Project Planning,

Vendor Selection and Management, Coaching and Mentorship.

I was responsible for quality of 6 software applications

Professional History:

QA Manager, CME Group Inc June 06 – Oct 2014

QA Lead, TransUnion LLC. Jun 02 – Jun

06

QA Lead, Winfosys for Pfizer Pharmaceuticals Jan 02 – Jun 02

Sr. QA Analyst, BlueStar for Hewlett Packard May 98 – Dec 01

Technical Analyst, Digilog Infotech Nov 95 – Apr

98

Professional Details:

CME Group Jun-06 – Oct 2014

QA Manager and Product Owner, Common Applications and Ref Data Systems

Deliverables:

Functional Testing:

• Design and Implement Test Strategy.

• Monitor and manage project deliverables, dependencies and progress.

• Conduct Gap Analysis, Bug Triages, spot checks.

• Negotiate schedules and milestones.

• Deliver automated release acceptance and regression tests

• Forge internal partner agreements with various teams like Development, Analysis, Support groups and PMO.

• Identify and mitigate project risks

• Communicate cross-functionally across management levels. Proposing trade-offs and provide risk

assessment to stakeholders

• Build QA team grounds up – hire, train, retain and develop team members.

• Manage in a onsite, offshore team environment

Product Ownership

• Shape the product by gathering and defining requirements that effectively address business needs.

• Build, prune, maintain and prioritize the backlog

• Define iteration content / sprint plan

• Conduct and lead vision refinement sessions

• Define story acceptance criteria

• Release planning

QA and Portfolio Manager, Production Support Group

Srigowri Sriram 1

Deliverables:

Quality Assurance

Destructive Testing / Negative Stress Testing

Spearhead the project with multiple strategic verticals. Guide all aspects of testing including project charter, test

strategy, use case preparation, test case identification, and test plan sign off. Coordinate environment build out

and shakeout testing. Manage project deliverables, activities, dependencies and progress. Ensure adherence to

guidelines, policies and templates. Report to Senior Management on progress and status.

Project Manager for Project MU

Ensure adherence to SDLC guidelines, policies and templates. Conduct regular meetings amongst various groups

including technical teams, users, and sponsors. Identified risks and developed risk mitigation strategies through

multiple Risk Management meetings. Plan and maintain schedules for multiple Production Test cycles. Plan

‘Operation Failure Simulation and Recovery’ testing. Organize presentations to customers, sponsors and

technical teams. Update plans including negotiated schedules, milestones and resources for production test

cycles.

Demand and Portfolio Management:

• Prepare and maintain an inventory of CME’s upcoming projects (for the next financial year) and rollover projects

(from the current year) that impact Department 602. Through cross-departmental collaboration gather impacts.

Guide departmental managers thru estimation process. Prioritize assignments thru cross-departmental

collaboration. Prepare a roadmap of assignments for the upcoming year. Single point of contact for Dev, ES and

the business/analysis teams for Department 602.

• Prepare a strategic plan for future needs which includes:

Allocation of both human and hardware resources.

Plan staffing – full time and contingent labor.

Plan ‘out-trades’ to ensure solution viability. Vet it across the departments to ensure division’s

objectives around deliverables are met.

Evaluate staff skills and plan enhancement to achieve long term goals

• When new FDPs are entered, collaborate across departments to gather cross dependencies and impacts.

Coordinate departmental estimate gathering. Assess impacts on the department’s portfolio. Plan ‘out-trades’ to

ensure viability. Coordinate implementation with the departmental Managers.

• Oversee monthly expenditure and ensure it aligns with the budget. Enforce compliance and mitigate

variance. The role ensures that the department stays under the $2.5 million profees budget while at the same time

maximizing the output.

• Guide Managers thru staff rotation viability and planning. Oversee implementation.

Outsourcing and Vendor Management:

• Develop a strategy for outsourcing in collaboration with the department head.

• Actively Involved in the Vendor selection and contract negotiation process with the Procurement team.

• Guide department Managers thru hiring process, on boarding and knowledge transfer.

• Track and Resolve issues around outsourced staff.

Quality Assurance Manager, ETS QA Group

Project PUMA

Deliverables:

• Spearheaded the creation of a new 22 member team grounds up with only 4 SMEs from the original team.

Designed, Organized and oversaw training for CME and Brazil new team members.

• Monitored and controlled project deliverables, activities, dependencies and progress. Managed full QA life

cycle in a diverse and global environment.

2

• Ensured standards are maintained by defining, documenting and socializing standard practices. Conducting

periodic spot checks. Built a streamlined reporting template for usage by multiple teams.

• Negotiated schedules and milestones. Forged internal partner agreements with various teams like

Development, Analysis, Support groups and PMO.

• Conducted Gap Analysis, Bug Triages. Facilitated Test Automation.

• Effectively communicated project issues, reported status and escalation of critical issues across departments

and company. Strategized risks identification, qualification, quantification and mitigation.

• Managed career development and PMP for CME employee base on the PUMA test team.

EOS Trader

Quality Assurance Manager from Feb 10 –Mar 11

Quality Assurance Lead from Jan 07 –Feb 10

Deliverables:

• Led all aspects of EOS Trader application testing including requirement analysis, test strategy, test planning, test

execution, automation and test resource management.

• Built test project plans and resource allocation plans with clear and visible timelines

• Coordinated with the management and Team members to ensure the smooth adherence to standards, estimates

and timelines

• Monitored and controlled successfully project deliverables, activities, dependencies and progress

• Conducted periodic meetings amongst various groups including technical teams, users and sponsors

• Effectively communicated status and ensured project risk was escalated and mitigation plan was in place.

NYMEX Integration

Falcon Engine Integration

Quality Assurance Lead from Jun 06 –Jan 07

Deliverables:

• Led integration testing effort from Falcon engine perspective.

• Collaborated with various CME departments to execute the testing, identify and resolve issues, risks and

disparities.

• Effectively communicate cross department test results to the Management

TransUnion LLC

Quality Assurance Lead Jul 02 – May 06

• Analyze Business Requirements and extract Requirements for Testing. Create use-cases that define various test

scenarios. Develop a Test Strategy. Lay out the teams approach to testing.

• Provide Test Estimates and create a Test Plan.

• Determine Team Size and Skill Level Requirements. Resource allocation. Manage priorities and Concurrent

Testing Needs.

• Guide the Team through Test Case creation. Hands-on Test Case creation. Analyze Data Models and XML

Schemas to establish Test Requirements. Create Traceability Matrix.

• Facilitate Ambiguity Review on requirements and participate in Gap Analysis. Conduct Test Case walkthroughs

• Delegate testing task and collect Test Status. Hands on test execution. Monitor Testing progress.

• Conduct Daily Status meetings. Ensure proper communication to all levels of Management and Associates.

Provide Testing Metrics.

• Facilitate meetings with Developers, Business Analysts and Testers to ensure proper communication of the

defects and other problems faced by the team.

• Research, Evaluate and implement Tools and Processes to ensure smooth and quick testing progress.

• Lead the “User Acceptance Testing”. Put together exhaustive UAT package which includes test cases, technical /

functionality documentation and test data. Provide liaison between various TU and Business Users.

• Support and Manage testing needs for Iterative and Agile Development.

• Provide support for key Tech-Support issues.

• Lead the Test Automation effort. Hands-on script creation.

Srigowri Sriram 3

• Lead and support Performance testing. Hands-on script creation.

• Mentor Team members. Write Performance reviews. Train new team members. Manage onsite and offsite

associates and consultants.

• Conduct and Facilitate Process Audits.

• Analyze and at times resolve Production problems.

• Conduct Interviews and manage testing budget.

• Provide status to the upper Management.

Skill Summary:

OS UNIX, Windows, MPE/iX (HP’s mid-range System)

Programming Cobol

Languages Familiarity: JAVA, C,

Databases Oracle, SQL Server

4GL Cognos-Powerhouse,

Test Tools JMeter, QTP, Load Runner, WinRunner, Quality Center, TestDirector

Others Crystal Reports, Toad, XML Spy, ClearQuest, LDAP, JIRA, Familiarity: Ab-Initio

(ETL Tool),

Education:

Bachelors in Business Management

Mysore University, India

4

Contact this candidate