Customer Service Representative

Ahkiym Pogue

******@*******.*** 678-***-**** **** Rosewood Road, Decatur Ga 30032

Qualified Customer Service Rep. with over 2 years experience in fast paced customer service and call

center environments. Personable and professional under any pressure. Quick thinker with strong critical

thinking capabilities.

Experience

Cashier Milo World Adventures Sept. 2014 - Now

Keep motorized animals clean.

Work register for cash payments.

Assist customers with any question or concerns.

Follow safety rules for the kids riding the animals.

Give notice on any events that we host to boost sales.

Crowd Management Contemporary Services Corp. Apr. 2013 - Sept.2014

Detected suspicious activities and watched for criminal acts and rule infractions.

Monitored and Authorized entrance and departure of employees and guests.

Operated detecting devices to screen individuals and prevent passage of prohibited articles into

restricted areas.

Denied entrance to the building to unauthorized persons.

Customer Service Representative Title Max Aug. 2011 - Apr. 2013

Answered an average of 15 calls per day by addressing customer inquiries, solving problems,and

providing new product information.

Politely Assisted customers in person and via telephone.

Greeted customers and accurately explained details and care of merchandise.

Education

H.S Diploma Roswell High School 2008 - 2011

Skills

Other skills

Quick learner Highly dependable

Proficient in cash management Flexible

Multi-line phone talent

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