Customer Service Sales

Randee Liebman

**** ****** **** **** *****: 516-***-****

Holbrook, NY 11741 E-Mail:

**********@*****.***

CAREER OBJECTIVE:

Client focused, charismatic, goal oriented individual Seeking an

opportunity to utilize my experience and skills to assist customers in any

and all capacities. Superior customer service skills with the ability to

evaluate a problem quickly and to arrive at a mutually beneficial solution

by thinking outside the box. Great listening skills, friendly, outgoing,

fast learner. My goal is to strengthen customer relations and increase the

company's success.

WORK SKILLS:

Computer software - HP/Reflections, Simparel, MS Outlook, Word and Excel

Language - Basic Spanish

Impeccable written and verbal communication skills

Detail oriented and organized

Typing 50 WPM

PROFESSIONAL EXPERIENCE

Rubies Costume Company Melville, New York 11747

2009-2013

Senior Customer Service Representative

Responsibilities included: processing phone orders, e-mailed and faxed

orders from customers. Entered data into the computer for various types of

orders, including licensed products and accessories. Handled discrepancies

for customer returns and complaints.

Roslyn Savings Bank Amityville, New York 11701

2008-2009

Bank Teller

Performed banking transactions which included deposits, withdrawals and

money orders. Handled both electronic funds and cash exchanges.

Consistently exceeded the required quotas for opening new accounts.

Proficient in the bank's computerized banking systems. Obtained

consistent high levels of customer satisfaction.

Bloomingdale's Department Store Huntington, New York 11746

2001-2008

Sales Associate

Assisted customers in all departments with their purchases. Telephone

solicited for pre-sales for upcoming events. Entered sales on POS system.

Opened new customer accounts.

Macy's Department Store Huntington, New York 11746

1997-2001

Sales Associate

Assisted customers in children's departments. Entered sales on POS system.

Opened new store charge accounts.

Philmar Pharmacy Plainview, New York 11803

1992-1997

Assistant Manager

Managed front-end inventory. Entered and maintained customer accounts on

computer system. Entered Sales on POS system. Responsible for

merchandised displays on selling floor.

EDUCATION:

Queens College, City University of New York

Language Communication Arts

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