Human Resources Insurance
Resume:
Marie Hanna Cole, SPHR
Belle Chasse, LA 70037
504-***-**** Home
504-***-**** Cell
*****.*.****@*****.***
Work Experience
LSU Health Sciences Center, New Orleans, LA -- March 2000 - Present
Employee Benefits Manager
• Manage the Benefits Department at a medical education and research institution
employing approximately five thousand. Duties require ensuring compliance with
applicable institution, state and federal policies and regulations (including H IPAA,
ERIS, etc.) while maintaining high levels of professionalism and confidentiality.
• Manage and develop all operational facets of the Benefits program at LSU Health
Sciences Center in New Orleans (LSUHSC-NO), including:
o Supervising subordinates in the orientation of new appointments and t ransfers.
o Designing and developing booklets and pamphlets appropriate for each category
of employee.
o Coordinating the Benefits Orientation Program for LSUHSC Medical and Dental
School Residents located in various affiliated hospitals throughout the state.
o Conducting quality reviews of Benefit Department staff employees to ensure and
evaluate quality of work produced, dependability and effectiveness.
o Setting priorities and establishing work standards to accomplish Benefit
Department objectives.
o Screening, interviewing, hi r ing and t raining new employees in the Benefits
Department and Records Management Sections.
• Manage subordinate administration of various insurance programs, including:
o Training subordinates to communicate appropriately on the provisions of
i nsurance offerings.
o Ensuring employees are appropriately applying procedures for payroll and
benefit portal data input.
• Conduct benefits information meetings to educate and explain available insurance and
retirement options to various categories of employees.
• Design, develop and organize materials used for presentations, orientation of new
employees, and education regarding benefit plans.
• Supervise organization of annual enrollment meetings and benefits fairs.
• Counsel employees regarding various retirement options available.
• Supervise subordinates in the accurate and timely processing of insurance and
retirement forms.
• Audit insurance invoices to ensure accuracy with elected coverage levels and to ensure
accurate payments are remit ted.
• Serve on the LSU System Fringe Benefits Commit tee, which reviews and selects
benefits to offer to faculty and staff employees.
• Review and provide input on all proposed legislation affecting Benefits and Records
M anagement administration.
• Review legislative changes regarding insurance, retirement and Records Management
and ensure compliance with applicable laws and legislative mandates.
• Ensure benefits are continuous for retirees and employees on leave without pay by
overseeing the communications and billing.
• Provide oversight of the Benefits Document Imaging Process.
• Ensure maintenance of employment files, I-9 documents, retiree files, and microfiche of
legacy payroll and personnel files.
Tenet Health System, New Orleans, LA -- February 1987 - February 2000
Benefits Coordinator
• Conduct new hire orientation program on corporate benefits program for six New
O rleans regional hospitals and approximately two thousand employees.
• Create and maintain benefit files on all eligible employees.
• Process benefit enrollment forms for new hires, qualifying event changes and annual
enrollment elections.
• Calculate and route associated payroll adjustments to the Accounting Department.
• Issue COBRA notices for medical, dental and vision plans, including life insurance
continuation of coverage for terminating employees
• Administer the FM LA program, including:
o Verification of eligibility.
o Issuance of Department of Labor mandated application forms.
o Monitoring of t ime utilized and handling of billing/collection procedures for
employees on leave without pay.
• Resolve benefit eligibility/claims issues with appropriate Client Managers.
Education
Bachelor of General Studies, Human Resources Management, University of New Orleans,
New Orleans, LA
Associate of Applied Sciences, Finance and Accounting, Phillips College, New Orleans, LA
Professional Certification
Senior Professional in Human Resources, Society for Human Resources Management
Professional Organizations
Human Resources Management Association of New Orleans (HRMA)
References
Available upon request
Contact this candidate