Customer Service Marketing

Cell: 613-***-****

************@*****.***

Evan Dudley

I want to succeed in a stimulating and challenging environment that will use my

OBJECTIVE

experience and education to help the company meet and surpass its goals.

• Strong customer service skills ensuring requests are dealt with effectively and

SKILLS &

efficiently

A BIL ITIES

• Skil led in brand marketing, social media out reach, project management, and

t he use of current marketing tools

• Focused on business development and client relationships

• I maginat ive and effective marketing ideas tha t create customer engagement

• Abili ty to acquire knowledge of products, services, policies, procedures and

d irectives in communi ty based envi ronments

• An effective team player who communicates well with all levels of staff,

management and clientele

• Proven ability to manage a large and varied workload with minimal supervision

• Smar t Serve Cer t i f ied

• Ontar io Securi ty L icense

• WHM IS Cert if ied

• GM2 D r iving L icense

• Red Cross Fi rst Aid Training

EXPERIENCE CO M M U N ICAT IONS OFF ICER – NATURE CANADA

2014 (February-August)

Responsible for creating and executing marketing campaigns and strategies, managing

social media accounts, working alongside director of communications, assisting in

office tasks, event planning, website updates, blog posts, general public relations, and

contacting sponsors and stakeholders.

MARKE T I NG ASSISTANT & EVE N T COORD I NATOR – H I HOSTE L

2013-2014

In charge of promoting the Hostel using social media, and through the creation and

marketing of special events. Responsible for t raining new security staff and bussers,

serving patrons in a professional manner and completing daily cash f low reports.

SUPERV ISOR – CONROY PUB

2014 (January-August)

In charge of the front of house, including serving patrons, opening and closing, seeking

out and training new employees, cash f low reports, and weekly schedule creation.

SECUR I TY – Carleton University

2012-2013

Duties included access control, checking identifications, rule enforcement, performing

searches, incident reports, and patron ejection.

MARKE T I NG COORD I NATOR – ORGAN IZAT IO N FOR L I TE RACY I N

L A MBTO N

2010-2011

Responsible for creating and executing marketing campaigns and strategies, managing

social media accounts, working alongside designers and clients, working with board

members on special projects, reviewing and analyzing financial statements,

forecasting future revenue, coordinating messages for media outlets and sponsors,

creating and launching new website, and launching and managing several large

f undraising events.

EDUCATION CARLETON U N I V E RS I TY – OTTAWA – BACHE LOR OF CO M ME RCE

H O NO URS: FOCUS I N MARKET I NG (2014)

Sprott School of Business

Member of Kappa Sigma Fraternity. Held fundraising, awards, and public relations

LEADERSHIP

chair positions within my Fraternity. Leader on my university campus while assisting

i n multiple student elections. Leader within my community through my volunteer

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work with various organizations.

REFERENCES UPO N REQUEST

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