GARIMA LAL
Tel # **-**-***-******* / **-**-******8311
E-mail: *********@*****.***
Address: A-402, Gulmohar Apartments, Plot # 81, Sector 56, Gurgaon, Haryana, India
I believe in learning and imparting various facets of the organization culture to fellow colleagues and
employees and provide an excellent customer experience by managing people through innovative techniques.
My Dedication, Hard work & Positive Approach have led me to seek an opportunity to prove myself as an
asset in the Human Resource Department and impart the right kind of orientation for my career growth.
Boston Consulting Group
India HR Coordinator (Apr 14 – till date)
Single Point of Contact for all HR Operations for the Analytics centre (100 members)
Manage the coordination with the candidate from closure of offer till joining.
Manage the joining formalities and orientation of all candidates.
Maintain personnel files
Support payroll processes.
Process letter of employments, immigration letters and benefit letters
Coordinate the invoicing process between vendors/candidates and A/c
Input information and maintain confidential department and Firm databases (e.g., HR Online)
McKinsey Knowledge Centre
HR Assistant (Aug 10 – Mar 14)
Single Point of Contact for all HR Operations for the centre (700 members)
Provide administrative support to the HR team in a wide range of areas (e.g., performance
management, new hires on boarding, exits, recruiting, benefits, new hire orientation, leaves,
employee engagement)
Manage the IJP process for the center. This involves a ongoing interaction with the
Leadership & Managers for understanding of the position, running a smooth interview process
and transitioning of selected member.
Worked & shared with the leadership updates on special initiatives like Attrition Analysis,
Stay interviews, etc.
Maintain personnel files, including processing, distributing and filing all new hire paperwork
and maintain MIS for the centre.
Administer background check process.
Support payroll processes.
Process letter of employments, immigration letters and benefit letters
Coordinate the invoicing process between vendors/candidates and A/c
Input information and maintain confidential department and Firm databases (e.g., PeopleNet,
Lawson)
Also leading some special initiatives like HR Audit, HR Communication to the centre, STAR
– Instant recognition program.
Preparing monthly/annual Dashboards for the HR team and shared it with the leadership on
regular basis.
Achievements at McKC
helpdesk
Received a feedback score of 4.9 out of 5 on an average in HR
Automated the leave system w.e.f. September 2013
Convergys India Pvt Ltd.
HR Recruiter (Nov 09 – Aug 10)
Sourcing the right applicant pool according to the client’s requirements
Using various sources like job portals, media, and employee referral schemes to attract
the talented pool of candidates.
Giving presentations and conducting floor drives for promoting employee referral scheme of
the Company.
Prescreening and short listing the candidates over the phone.
Hiring and conducting the whole interview process starting from the 1st round to closing the offer.
Azar Chemical Industries Ltd., Accra, Ghana May
HR Trainee (May 08 – Jun 08) & HR Executive (May 09 – Aug 09)
While studying at Amity Business School, I did my Summer Internship at Azar Chemical Industries
Ltd., one of the top most Paint manufacturing companies in Accra, Ghana.
Project Title: Performance Appraisal at Azar Chemical IndustriesLtd
Responsible for all human resource activities to include employment, compensation, labor relations,
benefits, and training and development.
Interview job applicants; review application/resume; evaluate applicant skills and make
recommendations regarding applicant's qualifications.
Develop and maintain relationship with employment agencies, universities and other
recruitment sources.
Prepare and maintain company salary structure, job documentation, and job
evaluation systems.
Prepare, process and distribute payroll.
Design and conduct new employee orientations.
Administer and explain benefits to employees.
Recommend, develop and schedule training and development courses.
Recommend, develop and maintain human resource data bases, computer software systems,
and manual filing systems.
Provide on-the-job training to the new employees.
Formulated and established the Recruitment and Selection policy, Training and Development
policy, Compensation policy, Health
and Safety policy & Discipline policy.
Written Job Descriptions for receptionist, sales representative, customer service officer,
accountant, and drivers.
Drew a Succession Plan for the company.
Introduced Motivational Factors for the employees.
Worked on the daily Human Resource Practices like preparation of memos, appointment letters,
termination letters, warning letters, scheduling and conducting interviews, dealing with worker’s
issues, medical bills of employees, leave scheduling, loan requests, etc.
INTERNSHIPS/INDUSTRY BASED TRAININGS
Anil Sushil & Company Feb 05 – July 05
Financial Management Trainee
Audit of Companies like Pepsico India Ltd.
Prepared and Issued Form 16 on behalf of companies and filed PAN
application forms and tax returns for various companies
Human Resource Development Centre Aug 04 – Jan 05
HR Co-ordinator
Recruiting and Short listing the right kind of people for the right job.
Maintaining full Accounts including Trial Balance, Profit & Loss
A/c, and Balance Sheet in a computerized environment.
Global Vantedge India Ltd. Jan 04 – July 04
Executive – Operations
Collecting on delinquent telephone bills from AT&T’s U.S. based customers.
Co-ordination with Quality in the continuous implementation of new systems, methods and
procedures.
Co-ordinating with the team members to work towards individual and team targets.
Incentivising and offering schemes for Customer retention
Shoppers Stop, Gurgaon July 03 – Jan 04
Associate – Customer Service Desk
Customer Handling in terms of feedback, appreciation and complaints and providing valuable
feedback to the management.
Marketing of Gift Vouchers to Corporate clients/general customers.
Preparation of daily and weekly reports such as Defectives report, Suggestion forms
report, First citizens members report,
Alterations report, etc.
Time Management for the Alterations according to the Standard
Operating Procedure.
Training
Completed 3 months course from April 2003 to June 2003 from
British School of Languages which specialised in Presentation
Techniques, Extempore Speeches, Debates & Group Discussions.
Post Graduation
Completed Masters of Business Administration (MBA) in Human
Resource from Amity University, Noida, India.
University Education
Completed BBA (Industry Integrated Program) from Maharishi Dayanand University, Rohtak in 2006.
School Education
Completed schooling from Laxman Public School in Hauz Khas, New Delhi in Commerce Stream in
May 2003.
Also studied in Gandhi Memorial International School in Indonesia from Oct 90 to Sept 93.
Year Class Percentage Board
2007-2009 MBA 74 Amity Univ.
2003-2006 BBA 67 M.D.U
2002-2003 XII 62.5 C.B.S.E
2000-2001 X 74.8 C.B.S.E
Strengths
1. Leadership Qualities 4. Result Oriented
2. Dedicated Team Worker 5. Easy Adaptability
3. Positive Attitude 6. Belief in Transparency
Personal Details
th
Date of Birth
: 28 September 1985
Marital Status : Married
Father’s Name : Shri Rishi M Lal
Occupation : Chartered Accountant
Passport Details : Passport # G 2484050
th
Issued at Delhi
6th August 2007
Issued on
Valid till
5 August 2017
Aspirations:
Delivering performance beyond expectations and i n the process leading to greater Job
Satisfaction.
To groom myself for a senior management role in the next 2 years.
GARIMA LAL