Insurance Medical Assistant
Resume:
MAGDALENA C. AVILES
**** ********* ****, *******, ***** 77038
******.******@*****.***
PROFESSIONAL PROFILE
Electronic Medical Records (EMR), register pharmacy technician trainee,
CPR,
. Strong professional attitude and work ethic . Self motivated, learn
quickly
. Responsible, dependable, conscientious . Enjoy meeting challenges
. Work well without supervision, very thorough . Outgoing and friendly
. Well-developed patient service skills . Bilingual, Spanish
. Eight years experience in the medical field including front-office and
assisting physicians
. Able to maintain a cheerful and positive attitude in a wide variety of
stressful situations
. Familiar with computers and everything needed to operate a medical office
efficiently
MEDICAL SKILLS
. Vital signs . Performing CBC . Medical terminology . CPR
. Blood typing . Phlebotomy . Positioning and draping . EKG
. Blood counts . Urinalysis . Autoclave . First aid.
WORK EXPERIENCE
James Jeffries, M.D., Houston, Texas 2003-2014
Assistant Office Manager
. Greet patients and all visitors, enter demographics for all new patients,
make charts, verify insurance, explain insurance benefits to patients,
answer all incoming phones calls, make and confirm appointments, answer all
questions regarding balances in the accounts
. Responsible for posting charges and payments, requesting referrals as
needed, make sure all CPT codes are correct before sending insurance claims
to multiple insurance companies including electronic filings and those
filed on websites for instant payment.
. Appeal all claims when denied, make appropriate changes on resubmitted
appeals, bill patients for all balance due, and researched and resolved
problems with insurance contracts, handle credential issues
.Handle all patient's charts, keep records in order, file all documents
including other physician's documents and all insurance explanation of
benefits (EOB)
St. Joseph Hospital., Houston, Texas 2011-2014
Unit Clerk Assistant
.Make charts for the new admissions, clean charts after the discharge of
patients, send all patients file to medical records for scanning, answer
all incoming calls.
.Working close with nurses, and physicians, for any orders in the patients
care, communication with pharmacy and room control for any available rooms.
. Answer call lights from patients, work with telemetry patients, inform
nurses of any changes in the telemetry screen
M. D. Anderson Cancer Center, Houston, Texas 2003-2010
NURSING ASSISTANT
. Responsible for being available to assist the nurse on duty by taking
vital signs, entering them in the system, and ensuring they are ready for
printing by 0500.
. Clean, stock, and make the POD ready for incoming shift and prepare
accurate morning reports for their use.
.Working close with nurses, and physicians, for any orders in the patients
care, communication with pharmacy and room control for any available rooms.
. Answer call lights from patients, work with telemetry patients, inform
nurses of any changes in the telemetry.
James C. Interiano, M.D, Houston, Texas 1996-2000
MEDICAL ASSISTANT
.Room patients, take vital signs including weight, height, assist physician
with patients, give immunizations, and draw blood, collect all urine, and
stool specimen to be sent to the lab for testing, maintain doctor working
on schedule, assist with minor in office surgeries.
.Keep inventory up to date, order all supplies, speak to all drug
representatives about new drugs available, and receive all samples,
maintain all examining rooms clean and well stock, answer all nurse's
messages from patients
.Answer phones, make appointments, check in and out patients, charge co
payments and co-insurance, enter all procedures (CPT and ICD 9 codes) in
the computer for insurance filing purposes, and appeal all denials to
insurance companies.
.Enter all new patients' demographics in the computer, make charts, verify
insurance, and file all charts at the end of the day.
Herman Reyes, D.O Houston, Texas 1989-1996
Medical Assistant
.Room patients, weight, take vital signs, EKG, administer all medication
shots and immunizations, collect all specimens for the lab, draw blood for
lab, order all outside diagnostic procedures, go over all results with
doctor, and call patients with testing results.
.Answer phones and make appointments, HMO referrals, check in and checkout,
enter all charges in the computer, insurance billing, patient billing,
insurance appeals, verify all new insurance, deductible in the beginning of
the year, post all payments from insurance.
.At the end of the day balance daily sheets, mail all medical claims
(HICFA), make sure charts are ready for next day, all insurance confirm up
to date in computer
EDUCATION
University of Houston, Houston, Texas February 2010- 2011
PHARMACY TECH DIPLOMA
North Harris Community College, Houston, Texas 2000-2003
COMPLETED PREREQUISITES for the NURSING PROGRAM (RN)
Texas Health School, Houston, Texas 1992
CERTIFIED NURSING ASSISTANT DIPLOMA
Texas School of Business, Houston, Texas 1989
MEDICAL ASSISTANT DIPLOMA
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