Global Director, IT
Resume:
J. Britain Davis
(MBA, PMP, CSM)
**********@*****.***
Global IT Solutions Leader
Talented and accomplished business solutions leader with over 20 years of
experience and a proven ability to successfully create vision, identify
opportunities, and build successful IT organizations. Expertise in
overseeing technology and process improvement initiatives and aligning
information services with business goals. Highly successful in leading
enterprise-wide implementations with a solid background in program
management, business application solutions and architecture, and operations
management. Proven track record of cutting costs while retaining
productivity. Highly proficient communicator effective at managing
relationships between strategic leadership, third-party vendors, and
employees.
Areas of expertise:
Strategic Planning and Organizational Customer, Team and Partner Relations
Leadership
Technology Strategy, Direction and Roadmap Vendor Selection and Management
Business Process and System Integration Process and Productivity Improvement
Application Architecture $ MM Budgeting and Forecasting
Emerging Technologies Team Development and Leadership
Software Development Life Cycle (SDLC) Program Planning and Management
IT Operations Offshore and Near-Shore Expertise
SELECTED ACCOMPLISHMENTS
. Successfully lead complex, high-profile initiatives requiring
coordination of multiple resources with an emphasis on stakeholder and
customer relations.
. Efficiently managed operational strategies and directed enterprise-
wide implementation projects flawlessly while consistently delivering
desired results and contributing to revenue producing activities.
. Recognized for skilled organizational capabilities that include the
ability to build global relationships and successfully organize and
develop talent to optimize performance with a strong emphasis on
aligning with corporate strategic goals.
PROFESSIONAL EXPERIENCE
Global Director, Corporate IS
Covidien, Boston, MA
(August, 2013-November, 2014)
Responsible for establishing and leading the Global Center of Excellence
(COE) for Sales Performance Management (SPM) and all associated programs.
. Communicates the technology vision and strategy for implementing a
global framework of governance and standardization for SPM
functionality and usage to the business stakeholders to promote
adoption across the organization
. Responsible for developing and guiding a global staff to provide
solution subject matter expertise and consultancy to the business
. Led the consolidation of disparate corporate wide SPM vendor
relationships and pricing agreements, resulting in an anticipated
savings of $4.3M over 2 years
. Works collaboratively with Global Sales Operations, Shared Services,
and Enterprise Architecture Executives to develop a sustainable and
globally scalable solution architect framework
Global Director, Corporate IS Shared Services
Covidien, Boston, MA (August, 2012-August, 2013)
Led the Procure to Pay (PTP), and Account to Report (ATR) related systems,
interfaces, and architecture within Covidien's $18+ M Global Template
Program.
. Partnered with global business leaders to establish common processes
within PTP and ATR functions as a basis for an enterprise-wide
architecture redesign, leveraging a Corporate ERP solution (JD Edwards
E1)
. Managed internal resources and team of 50+ Oracle and IBM consultants
to help define and document business and technical requirements,
perform system configuration and testing, and to drive the overall
program implementation.
. Provided direction for the program team related to auditing
compliance, reporting, testing and validation and all surrounding
application interfaces, such as Hyperion, Vertex, Concur, ADP, EDI,
procurement and banking, etc., with standard processes, data, and
structure.
Director, Corporate International IS
Covidien, Boston, MA (January, 2010 - August, 2012)
Led the global roll-out of Salesforce.com for the Regional IS divisions
(Latin American, Asia Pacific, Emerging Markets, Canada, and EMEA), as well
as other global IS programs to identify and implement process standards and
to harmonize between regional and corporate-based operations and resources.
. Led global IS Program to drive the global Salesforce.com (SFDC)
implementation by defining, developing, and confirming data
architecture for local source feeds by partnering with the Data
Integration COE, and managing 40+ distinct global work-streams to
gather and format locally sourced data for import to the SFDC data
repository through Informatica ETL technology.
. Recipient of The CIO Award for Globalization in 2011 for contributions
to the SFDC implementation project.
. Consolidated all regional projects in to the global PMO portfolio to
provide consistent reporting on metrics, financials, and level of
success for global program tracking and increased visibility
. Represented Regional IS for program related Steering Committee
meetings, global leadership forums, and stakeholder events.
Manager, Corporate IS Business Applications
Covidien, Boston, MA
(September, 2007 - January, 2010)
Responsible for a team of 20+ systems analysts, developers, and consultants
to plan, design, test, implement, and manage business application solutions
in support of global packaging and labeling strategies for Covidien's $45M
re-branding initiative. Ensured all FDA regulations were complied with
through the validation lifecycle process for all solutions.
. Identified and implemented the: Global Packaging Artwork Solution
(GPAS); Translation Management System (TMS); Global Trade Identifier
Number (GTIN) allocation solution; and PRISYM (print-on-demand
labeling solution)
. Developed system architecture to incorporate multiple functional
solutions, providing a comprehensive schema to provide efficiencies,
seamless integration points, and to meet FDA regulatory compliance
requirements.
. Created and managed $ MM capital expense requests and annual
budgeting and forecasting, and managed, negotiated with, and motivated
external vendors in support of timeline and project deliverables.
Director, IT Operations
Network Health, Cambridge, MA (August, 2005-September, 2007)
Direct report to the CIO responsible for managing staff of 80+ resources
within the IT Operations organization to ensure the corporate
infrastructure and application teams successfully aligned and supported all
business strategy and operational needs. Ensured security and compliance
to HIPAA regulations was met for all patient data, and led all IT related
audits for the organization.
. Drove strategies for efficient and sustainable: network, server, and
database functions and performance; technical support services;
telecommunications and mobile device management
. Developed and implemented business continuity and disaster recovery
plan for the organization
. Responsible for all RFPs and vendor management, procurement, and $ MM
budgeting and forecasting
. Chair of the Network Health Leadership Committee, and Diversity
Council Member.
Manager, Application Services
Network Health, Cambridge, MA (January, 2003 - August, 2005)
Responsible for leading all business application solution teams, managing
application systems, and driving new enhancements and interfaces to support
the solution needs of the business. Managed all application related
procurement, including vendor and software selection, licensing and support
agreements, negotiations, and budgeting
. Drove all software development by implementing and managing the
Software Development Life Cycle (SDLC) processes and ensured all data
quality standards were defined by the business, managed, and
controlled.
. Led the development of a standardized project management lifecycle
structure for the organization, including project selection,
prioritization, and management.
. Successfully led healthcare application programming and analyst teams,
consultants, and vendors to implement corporate Claims Processing,
GIS, Content Management, and CRM solutions on time and on budget
Other Previous Experience
Fortis Capital Holdings/BNP Paribas, Stamford, CT, Manager, IT
Fortis Capital / BNP Paribas, New York, NY, Manager, IT
Spiz.com (Start-Up), New York, NY, IS / Finance Administration Manager
American National Standards Institute (ANSI), New York, NY, Sr. Business
Systems Analyst
Department of Defense, U.S. Army Corps of Engineers, Nashville, TN & New
Orleans, LA, Automation Engineer / Senior IT Specialist
Education & Credentials
Master of Business Administration (MBA)
Concentration: Management Information Systems
Dean Scholarship Recipient
University of New Orleans
Bachelor of Science in Management (BSM)
Major: Finance and Accounting
(Double Major path: Business, Computer Science)
Tulane University
Professional Certifications
Certified Project Management Professional (PMP); Certified Scrum Master
(CSM) (Agile Methodologies Institute); ITIL Foundation Certified; Regional
Leadership Forum Graduate (Executive sponsored)
Memberships/Organizations
Founder, Covidien Women In Technology Employee Network; Covidien Global
Diversity & Inclusion Committee; Women in Technology International (WITI);
Society for Information Management (SIM); Project Management Institute
(PMI); Agile Boston; Agile Alliance; Healthcare Businesswoman's Association
(HBA); Year-Up Mentor
Technical Skills / Experience
Informatica Cloud ETL, JD Edwards World / Enterprise 1 ERP, SQL (SSIS,
SSRS, Administration), Oracle DB, Business Continuity Planning (BCP),
Computer System Validation / FDA 21 CFR Part 11, Salesforce.com Customer
Relationship Management (CRM), IBM Cognos Varicent TM / ICM, Javelin
Territory Design / Management, Prysm, EnLabel Packaging and Labeling,
Content Management Solutions, Digital Asset Management (DAMS), VM Ware,
Cisco Networking Solutions, Avaya and Cisco Telecommunications / VOIP,
Right Fax, Tableau, Claims Processing Solution, Hyperion Financial,
Microsoft Dynamics, ITSM, Hewlett Packard (HP) Quality Center, Microsoft
(MS) SharePoint, MS Management Console (MMC), MS Exchange Server, Active
Directory, Adobe Dreamweaver, HTML, XML, .NET, Visual Studio, C, C+,
Business Intelligence, High Availability Clustering and Failover
Techniques, Jive Social Business Collaboration Software, Cloud, SAAS, Multi-
Tennant Solutions, Data Privacy / Security, PeopleSoft, Eloqua, Tableau,
EDI, Microsoft Project Server, SDLC, HIPAA, SOX, Agile, ITIL, FDA
Compliance
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