Customer Service Sales Representative
Resume:
Peggy Takacs
**** ********** *** *****, ***. **5
Jacksonville, FL 32244
Phone: 843-***-****
E-mail: bratpupup@hotmail .com
QUALIFICATIONS
Developed interpersonal skills, having dealt with a diversity of professions, clients and staff
members .
Unique combination of expertise in mortgage banking, training, sales and finance.
Excellent written and verbal communication skills.
Exceptional versatility and adaptability.
Computer proficiency in business and accounting software including, Word, Excel, Access, Power
Point, Front Page and Internet Explorer.
EDUCATION
Bachelors of Science Business Administration
Jacksonville University Jacksonville, FL
EMPLOYMENT
Customer Service/Sales Representative Rocket Sales, Jacksonville FL
June, 2014- Present
Skillfully handled the clients and recommend new products based on the cost, availability,
•
and requested specifications
Maintained the customer or clients profitability profiles, and supervised the standard sales
•
procedures accordingly.
Sales Representative Old Town Trolley, Savannah, GA
December, 2013- June, 2014
Greet Guests and sell tickets for attractions in Savannah.
•
Help guests with reservations, directions providing excellent customer service for guests.
•
Customer Service Agent Carecore National, Bluffton SC
June, 2011 -December 2013
• Process Clinical Certifications for radiologists from physician offices and /or imaging
center and imaging center collection demographic information and entering data.
• Trained in per-certification utilization management NCQA and UEAC principles,
policies and procedures.
• Processes review of service request notifications that not do require certification or
medical necessity.
Team Lead/Event Specialist Crossmark/Savannah GA
March, 2010- June, 2011
Demonstrate products at Walmart/Sam’s Club to drive product awareness and
•
increase sales for clients’ brands through live demonstrations
Substitute Teacher Duval Board of Education, Jacksonville
FL
April 2003 – March 2010
Instruct students, using various teaching methods, such as lecture and
•
demonstration.
Used audiovisual aids and other materials to supplement presentations.
Credit Analyst Bank of America, Jacksonville FL
October 2001 – April 2003
Contact applicant or creditors to resolve questions regarding application information and
•
to request specified information for loan application.
Analyzes applicant's financial status, credit, and property evaluation to determine
feasibility of granting loan.
Approves loan within specified limits or submits application to credit analyst for verification and
recommendation.
Credit Analyst /Customer Service Homeside Lending Inc., Jacksonville FL
February 1995- October, 2001
Communicated with customer via the telephone and written correspondence in
•
response to their mortgage accounts.
Explained escrow analysis, tax payments and other issues.
• Investigated discrepancies in reports and records and confers with personnel in
affected departments to ensure accuracy and compliance with procedures.
Contact this candidate