Human Resources Management

RENÉE N. DALEY

602-***-**** **************@*****.*** Brooklyn, NY

HUMAN RESOURCES GENERALIST

Driven and passionate human resources/services professional with a keen sense for recognizing and solving problems across a wide range

of areas. Experienced in delivering unique solutions that transformed company’s business goals into reality by building effe ctive HR and

operations systems.

Key skill set strengths include:

Policy Design and Administration Team Leadership

Employee Relations Performance Management

Program Assessment/Change Multi-Project Management

Interpersonal & Communication Skills Budget Administration/Reporting

Exceptional Organization & Follow Up Skills Employee Recruitment & Retention

CAREER HIGHLIGHTS

Arizona Science Center, Phoenix, AZ Summers 2007, 2008, 2009; May 2011-April 2012

Human Resources, External Affairs Systems Manager (May 2011 -April 2012)

Created Human Resources Policies and Procedures Manual to document processes and procedures to be followed throughout the

entire employee lifecycle from recruitment and hiring through termination

Reengineered Human Resources and Operations business processes and systems to improve efficienc ies and increase effectiveness

of departments throughout the organization

Managed the Board of Trustees Strategic Planning Committee to create and communicate strategic plans for all departments and

the broader ASC organization

Provided support on selected issues by conducting research and analysis as needed

Designed and implemented employee appreciation events to improve employee morale

Provided thought leadership on process improvement, systems and identification and implementation of efficiencies across the

organization, including companywide re-organizations

Managed/Reorganized Membership Department; including overseeing campaign management, acquisition and retention of

members, and leading department meetings

Executive Assistant/Intern for the President and CEO (Summers ’07-09)

Provided administrative assistance throughout the Capital Campaign to raise $28 million for ASC

Assisted board members and trustees by acting as a liaison with Senior Staff and the President/CEO

Facilitated and participated in board meetings by coordinating with Senior Staff and Board Executives to create PowerPoint

presentations and related meeting materials, recording meeting minutes, tracking trustee attendance, and organizing the catering.

Created, maintained and secured confidential correspondences, emails, and reports

Responsible for coordination of all details associated with arrangements for weekly meetings, conferences, and travel

The Children’s Aid Society, Brooklyn, NY April 2012-Present

Multi-Dimensional Family Therapist (MDFT)

Provide counseling and therapy to teenagers and parents targeted to address school performance issues, behavioral issues, and

family conflict

Proactively identified operational risks to control deficiencies within the program

Implemented and facilitated new hire trainings including Case Management and Intake Assessment

Adhere to the highest degree of professional standards and strict confidentiality with patients

Develop necessary reports in a timely and efficient manner

Created excel database to monitor therapists case management responsibilities

Advocate on behalf of the department for internal job growth including continued education to retain employees and boost mora le

Collaborate and coach agencies and schools to assist multi-stressed families in accessing resources for basic needs

Utilize ACS information system

EDUCATION

COLUMBIA UNIVERSITY – Master of Science in Social Work 2011, Concentration: Advanced Clinical Practice; Health, Mental

Health, and Disabilities

MIAMI UNIVERSITY, OHIO – Bachelor of Arts in Psychology 2009, Minors in Child Studies and Family Relationships

BOND UNIVERSITY, AUSTRALIA – Study Abroad 2007

PROFESSIONAL LICENSURES & AFFILIATIONS

Society for Human Resource Management

LMSW New York State Licensure

National Association of Social Workers

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